Summary
Overview
Work History
Education
Skills
Timeline
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Michael Francois

Ridgeland

Summary

Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Overview

6
6
years of professional experience

Work History

Fulfillment Associate

Amazon
12.2024 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.

Shift Manager

Papa John's Pizza
07.2018 - 08.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Education

Bachelor - Psychology

University of South Carolina Beaufort
Okatie, SC

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Product packaging

Timeline

Fulfillment Associate

Amazon
12.2024 - Current

Shift Manager

Papa John's Pizza
07.2018 - 08.2024

Bachelor - Psychology

University of South Carolina Beaufort

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Michael Francois