Samantha Dorn
Greenville
Summary
Experienced Registered Nurse proudly offering over 30 years of service in our South Carolina healthcare communities. My career began in inpatient acute care hospital settings of telemetry med/surg (pediatric and adult); ICU; & ED. I have also served in inpatient/outpatient Psychiatric units, Alcohol & Drug Rehab units; vaccine clinics; and as SNF supervisor. My last 16 years of nursing has been well served in the Home Hospice field as RN case manager, RN Admissions, RN Clinical Manager, & RN Patient Care Manager. I am well versed in acute & end of life nursing healthcare; in the office and in the field; office management / technology; oversight of collaboration meetings in person and on Teams with physicians & interdisciplinary teams. Management of interdisciplinary teams: and deep roots in our South Carolina communities. I intend to continue providing compassionate, ethical, quality health care to our communities. You will find a compassionate, confident, communicative, independent, very well rounded nurse in me.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Patient Care Manager
Gentiva/Heartland Hospice
Simpsonville
06.2015 - 08.2025
- Coordinated communication between physicians, nurses, and other health care professionals to provide comprehensive patient care.
- Provided guidance and support to staff members on various aspects of patient care management.
- Resolved customer complaints regarding patient care services in a timely manner.
- Conducted regular meetings with clinical staff to review cases and discuss strategies for improving outcomes.
- Coached, trained and provided onboarding to all new registration department employees to acclimate each to target positions.
- Utilized well-developed communication, active listening, and interpersonal talents when interacting with people on daily basis.
- Protected patient data confidentiality in alignment with HIPAA protocols.
- Facilitated communication between members of health care delivery while involving clients in decision-making processes to minimize service fragmentation.
- Ensured compliance with all federal, state, and local regulations governing client care and privacy.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Advocated for clients, serving as a liaison between individuals, families, and healthcare professionals.
- Facilitated interdisciplinary team meetings to discuss client progress, challenges, and adjustments needed in care plans.
- Developed and maintained positive relationships with clients, families, and healthcare providers to support integrated care.
- Monitored care plan to evaluate effectiveness, document interventional achievement and suggest changes.
- Educated clients and families on disease management, prevention strategies, and healthy lifestyle choices.
- Attended and actively participated in meetings to provide and receive information on patient progression.
- Utilized evidence-based practices to guide decision-making and care planning processes.
- Conducted initial assessments and periodic reassessments of clients' needs and eligibility for services.
- Utilized technology and healthcare information systems to streamline care coordination and documentation processes.
- Audited charts to drive accurate and thorough documentation, supporting reimbursement of services rendered.
- Managed caseloads effectively, prioritizing needs and ensuring timely access to necessary services.
- Participated in continuing education and professional development activities to stay current with best practices in care management.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Explained policies, procedures and services to patients.
- Communicated with patients with compassion while keeping medical information private.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
Clinical Nurse Manager
Amedisys Hospice
Greenville
09.2009 - 06.2015
- Implemented strategies for improving quality of care, patient safety, and satisfaction levels.
- Organized educational sessions to enhance skillsets amongst existing staff members.
- Facilitated interdisciplinary collaboration among physicians, nurses, therapists, pharmacists.
Education
Associate of Science - Registered Nurse
Greenville Technical College
Greenville, SC 04.1992 - 12.1995
Skills
- Hospice care
- Case Manager
- Admission Nurse
- Registered Nurse
- Interdisciplinary collaboration
- Case management
- Effective communication
- Team leadership
- Critical thinking
- Patient data confidentiality
- Workflow coordination
- Patient & family support
- Clinical documentation
- Care oversight
- Healthcare
- Team collaboration
Languages
English
Native/ Bilingual
Certification
- Hospice & Palliative Care
- Registered Nurse
References
References available upon request.
Timeline
Patient Care Manager
Gentiva/Heartland Hospice
06.2015 - 08.2025
Clinical Nurse Manager
Amedisys Hospice
09.2009 - 06.2015
Associate of Science - Registered Nurse
Greenville Technical College
04.1992 - 12.1995
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