Rut Martinez
Columbia
Summary
Highly qualified with over 7 years of experience in customer service. Seeking to utilize customer care and administrative skills in a challenging environment that has potential for growth. Proficient in oral and written communication in both English and Spanish. Pursuing a position that will be both challenging and rewarding.
Overview
7
7
years of professional experience
Work History
Banker/ATM Custodian
M&T Bank
09.2022 - Current
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Pulled Deposits, Added large amounts of cash and settled ATM machines.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Environmental Service Tech
Baltimore Washington Medical Center
01.2020 - 10.2022
- Maintained overall cleanliness and sanitation from the hospital
- Perform cleaning of patient rooms, assist hospital departments
- Achievements: Provide excellent customer service with active listening
- Worked with team members from multiple departments to maintain strict cleanliness standards.
Sales Associate/Back Office
T.J.Maxx Companies
01.2017 - 01.2020
- Handles all employee register transactions
- Maintained records of daily reports, operated a multi-line telephone, completed each transaction efficiently and accurately
- Achievements: manipulated and managed data sheets
Education
Certified Dental Assistant/ Radiology License - Dental Assisted/ Radiology
Anne Arundel Community College
Arnold, MD09.2020
High School Diploma -
Annapolis High School
Annapolis, MD06.2019
Skills
- Bilingual English/Spanish
- Attention to detail
- Computer skills
- Teamwork
- Customer service
- Patient treatment room prep
- Sterilization and infection control procedures
- Taking impressions
- Passing instruments
Education Certification
- Annapolis High School, 2019
- Dental Assisting National Board, Anne Arundel Community College, Radiation, Health, and Safety Certification, 09/2021, 09/2021
Timeline
Banker/ATM Custodian
M&T Bank
09.2022 - Current
Environmental Service Tech
Baltimore Washington Medical Center
01.2020 - 10.2022
Sales Associate/Back Office
T.J.Maxx Companies
01.2017 - 01.2020
Certified Dental Assistant/ Radiology License - Dental Assisted/ Radiology
Anne Arundel Community College
High School Diploma -
Annapolis High School
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