Crystal Gamble
Columbia
Summary
To obtain a career that challenges my skills, qualifications and experience in the area of Patient Service Rep, Law Enforcement and Customer Service Rep. Authorized to work in the US for any employer.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Account Representative
Carolina Pediatrics And Adolescent Care
04.2022 - Current
- Utilized computer programs to create invoices, letters and other documents.
- Prepared reports detailing billing actions, flags and other key information.
- Maintained accurate records of all transactions, ensuring timely payments from patients and insurance providers.
- Updated account information to maintain patient records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Correctional Sergeant
Department of Juvenile Justice
04.2020 - 12.2021
- Coordinated responses to emergency situations arising in different prison locations.
- Completed daily work report sheets and delegated tasks to employees.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Handled inmate counts and searches for missing inmates.
Correctional Officer
Wellpath Recovery Solutions
07.2019 - 09.2021
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Booked new inmates into facility and processed inmates for release.
Correctional Officer
Alvin S. Glenn Detention Center
11.2018 - 06.2019
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Booked new inmates into facility and processed inmates for release.
Mortgage Specialist
Assurant, Kellys Services Staffing
06.2016 - 07.2018
- Developed new business and increased sales through targeted market penetration, extensive training, business partnerships and customer relationships.
- Attracted new mortgage loan applications by developing relationships within community.
- Mitigated credit risk by conducting thorough due diligence checks on all applicants, safeguarding the organization''s interests.
Team Lead
XPO Logistics
03.2014 - 04.2016
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Education
High School Diploma -
Prince George High School
Prince George, VA07.2008
Skills
- File Coordination
- Medical Billing
- Insurance Verification
- Coding
- Payment Processing
- Bookkeeping
- Telephone etiquette
Certification
- Hair Braider
- Pharmacy Tech
References
- Gervas Wallace, Family Friend, (804) 855-8412, gervas.wallace@yahoo.com
- Myrtle Verner, Mentor, (843) 687-7400, mverner@fsd1.edu
- Rosalyn Moore, Mentor, (843) 598-6500, rosalymoore@yahoo.com
- Camielle Richardson, Ex-Supervisor, (770) 695-3243, camielle17@gmail.com
Timeline
Patient Account Representative
Carolina Pediatrics And Adolescent Care
04.2022 - Current
Correctional Sergeant
Department of Juvenile Justice
04.2020 - 12.2021
Correctional Officer
Wellpath Recovery Solutions
07.2019 - 09.2021
Correctional Officer
Alvin S. Glenn Detention Center
11.2018 - 06.2019
Mortgage Specialist
Assurant, Kellys Services Staffing
06.2016 - 07.2018
Team Lead
XPO Logistics
03.2014 - 04.2016
High School Diploma -
Prince George High School
- Hair Braider
- Pharmacy Tech
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