Hard-working Human Resource Specialist highly efficient in time-critical situations. Able to skillfully prioritize and manage all aspects of the Human Resources and Administrative process. Well-organized Human Resources professional bringing 20 years of superior performance in fast-paced HR environments. Communicative and decisive with focus on improving and retaining quality in HR administration, training, payroll administration and recruiting.
Overview
18
18
years of professional experience
Work History
Document and Data Technician
TRS Staffing Solutions Inc./Fluor Corp.
06.2024 - Current
Ensured timely completion of projects with strong time management and prioritization skills.
Developed comprehensive documentation for procedures, guidelines, and technical requirements related to data management.
Enhanced data accuracy by meticulously reviewing and validating data sets.
Created spreadsheets for more efficient recordkeeping.
Reduced errors in reporting through rigorous validation processes that ensured consistent quality across all datasets.
Managed and organized documents for data entry tasks.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Human Resources Generalist
Randstad/Kohler Co.
12.2020 - 01.2024
Resolved employee complaints and grievances successfully through mediation and collaboration
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations
Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture
Provided guidance to managers and employees on talent management, payroll, FMLA and benefits
Developed and implemented onboarding and orientation programs for new employees
Managed payroll data entry and processing for 345 employees to comply with predetermined company guidelines.
Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
Learning Management Systems Coordinator
American Credit Acceptance
08.2017 - 04.2020
Administered and implemented modules in Cornerstone Learning Management System
Managed and archived quality documentation and participated in internal and external quality audits
Managed, advised, and trained new support staff in Cornerstone initiatives and processes
Supported marketing programs and campaigns with content and messaging to drive demand
Collaborated with Training and Development team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
Created curricula, instructions, documents, and written tests for various types of training courses
Analyzed company training methods and adjusted rectify issues, increased efficiency, and exceeded training goals, resulting in 45% increase of compliance courses completed on time.
Accounting Assistant
Net Tech Solutions, LLC
11.2015 - 04.2017
Reconciled all company accounts, including credit cards, employee expenses and commissions
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability
Used QuickBooks to produce monthly invoices, reports and other deliverables
Organized budget documentation and tracked expenses to maintain tight business controls
Processed weekly payroll in ADP, including certified payroll, and maintained employee time records including edits, corrections, and adjustments.
HR/Administrative Assistant
BASF
09.2012 - 01.2016
Supported Engineer Manager through personal document management, calendar organization and collateral preparation for meetings
Conducted new hire orientation and background checks
Scheduled office meetings and client appointments for team of five professional Engineers
Coordinated domestic and international travel arrangements, including booking airfare, hotel, and ground transportation
Managed AS400 databases converting complex data into easy-to-interpret data
Participated in project meetings, transcribed meeting minutes, and tracked project statuses
Assisted Human Resources department with on-boarding process of new hires.
Student Services Coordinator
University of Phoenix
09.2010 - 08.2012
Determine course schedules, and coordinate teaching assignments and room assignments to ensure optimum use of buildings and equipment
Managed, advised, and trained new support staff in E-campus Learning Management System initiatives and processes
Strengthened admissions operations by aligning processes to capitalize on new educational trends
Increased school registrations over 35% with improved promotional approaches, outreach strategies and engagement plans
Represented company at public events and admission registration
Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research
Facilitated Microsoft Office class.
Human Resources Specialist
United States Patent and Trademark Office
06.2006 - 12.2009
Completed monthly and year-end reports regarding terminations, transfers, and new hires
Assisted employees with routine personnel related questions as the first point of contact for employee related issues such as benefits, leave time, etc
Administered benefits programs, analyzed compensation and other competitive data and prepared budgets
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
Conducted candidate interviews and performed background checks and verification
Counseled leadership and offered actionable initiatives to increase knowledge of compliance-related issues addressing equal employment opportunity and sexual harassment
Oversaw and manage onboarding processes and programs for successful integration of new, transferred or promoted employees.
Education
Bachelor of Science in Human Resources Management - Human Resources Management
Southern New Hampshire University
Hooksett, NH
05.2025
Skills
New Hire On-Boarding
Performance Management
Training and Development
Performance Evaluation
Employee Retention
Benefits Administration
Full Cycle Recruiting
Employee Relations
ADP Workforce
Microsoft Office
LMS expertise
Workday
Labor laws knowledge
Garnishments Handling
Payroll Auditing
Paycom
Payroll Processing
Timeline
Document and Data Technician
TRS Staffing Solutions Inc./Fluor Corp.
06.2024 - Current
Human Resources Generalist
Randstad/Kohler Co.
12.2020 - 01.2024
Learning Management Systems Coordinator
American Credit Acceptance
08.2017 - 04.2020
Accounting Assistant
Net Tech Solutions, LLC
11.2015 - 04.2017
HR/Administrative Assistant
BASF
09.2012 - 01.2016
Student Services Coordinator
University of Phoenix
09.2010 - 08.2012
Human Resources Specialist
United States Patent and Trademark Office
06.2006 - 12.2009
Bachelor of Science in Human Resources Management - Human Resources Management
Southern New Hampshire University
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