Aalayah James
Florence
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
6
6
years of professional experience
6065
6065
years of post-secondary education
Work History
Patient Care Technician
MUSC Florence Medical Center
Florence
01.2022 - Current
- Monitor patients’ vital signs including pulse, blood pressure, and respiration.
- Maintain the cleanliness of patients’ quarters.
- Assist patients in daily personal hygiene tasks (i.e., daily baths, brushing teeth, changing linen).
- Help patients with mobility issues.
- Help patients get in and out of bed.
- Act as a companion and provide comfort.
- Offer support to patients and their families during stressful or emotional times.
Customer Service Representative
David’s Bridal
Florence
01.2020 - 01.2022
- Answered customer telephone calls promptly and in an appropriate manner.
- Functioned as a cashier; and managed cash, check and credit card transactions.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise and took inventory of supplies.
- Functioned as a front-of-house greeter.
- Registered brides, bridal parties, and assigned them to styling consultants based on scheduling.
- Conducted housekeeping tasks and functioned as a liaison between stylists and customers.
Education
Bachelor of Science - Healthcare Administration
Francis Marion University
Associates of Liberal Arts -
Florence/Darlington Technical College
High School Diploma -
Wilson High School
Skills
- Mentoring
- Effective communication skills
- Customer service skills
- Administrative Duties
- Microsoft Office
- Typing speed 88 WPM
- Medical terminology
- Vital signs monitoring
- Patient mobility assistance
- Hygiene support
- EPIC charting
- Patient advocacy
- Healthcare regulations
- Time management
- Effective communication
- Problem solving
- Team collaboration
- Stress management
- Crisis intervention
- CPR certification
- Monitoring patient conditions
- Active listening
- Bed preparation
- Feeding assistance specialist
- Blood glucose testing
- Basic life support
- Infection prevention
- Patient observation
- Vitals documentation
- Restocking supplies
- Patient services
- Blood glucose monitoring
- Mobility assistance
- Adaptable
- End-of-life care
Volunteer Experience
- The March of Dimes Walk, 2016-2017
- The Heart Walk of Florence, 2017
- House of Hope Food Drive, 2016-2018
- The Breast Cancer Walk, 2018
- North Vista Step Team Volunteer, 2018-2019
- Love Beyond Bars Angel Tree, 2017-2020
- My Brother’s Keeper, 2020-Present
Timeline
Patient Care Technician
MUSC Florence Medical Center
01.2022 - Current
Customer Service Representative
David’s Bridal
01.2020 - 01.2022
Bachelor of Science - Healthcare Administration
Francis Marion University
Associates of Liberal Arts -
Florence/Darlington Technical College
High School Diploma -
Wilson High School