Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aaleyah Gantt

Columbia

Summary

Dedicated professional with 5+ years of experience in customer service, medical support, and administrative roles. Proven ability to thrive in fast-paced clinical and organizational environments, with hands-on experience in patient monitoring, pharmacy operations, data entry, and team coordination. Committed to improving patient care, maintaining regulatory compliance, and supporting healthcare operations through efficient, compassionate service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Publix
08.2024 - Current
  • Pack, label, and dispense medication.
  • Data Entry
  • Greet and consult patients.
  • Maintains pharmacy inventory by reviewing pharmaceutical stock to evaluate inventory level and anticipating needed medication.
  • Maintains a safe and clean pharmacy by following processes, rules, and regulations.

Member Sales Representative

Planet Fitness
04.2024 - 06.2024
  • Greet members, prospective members and guests, providing exceptional customer service
  • Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Monitor Tech

Prisma Health
01.2024 - 05.2024
  • Monitor patient heart rhythms, identifying irregularities such as arrhythmias and potential cardiac arrest situations, ensuring timely medical response.
  • Interpret cardiac monitor data, providing critical information to healthcare teams for the accurate assessment of patient conditions.

Sales Associate

CVS Pharmacy
09.2023 - 03.2024
  • Provided exemplary customer service, ensuring customer satisfaction and loyalty through prompt assistance and resolution of inquiries.
  • Managed financial transactions efficiently, maintaining accuracy in cash handling and processing sales.
  • Assisted with merchandise returns and exchanges, demonstrating problem-solving abilities and attention to detail to maintain store operations.

Student IMPACT Coordinator

University of South Carolina Aiken
01.2023 - 01.2024
  • Managed diverse student initiatives that enhanced campus engagement and fostered leadership development among peers.
  • Contributed to the improvement of student life by implementing programs aimed at enriching the collegiate experience.

Server

Longhorn Steakhouse
06.2021 - 12.2023
  • Delivered exceptional dining experiences by accurately recording and fulfilling food and beverage orders, demonstrating extensive menu knowledge to assist guests with selections.
  • Enhanced customer satisfaction by attentively addressing diners' needs and swiftly resolving any meal-related issues.
  • Assisted with food preparation processes to support kitchen operations, contributing to the efficiency and smooth service delivery.

Cashier, Cook, and Manager

Zaxby's
09.2017 - 08.2020
  • Managed daily operations, ensuring adherence to food safety and quality protocols while maintaining a clean and organized kitchen.
  • Led a team during shifts to deliver exceptional guest service, upholding company standards for hospitality and operational efficiency.
  • Trained staff in company policies and procedures, fostering a collaborative and positive work environment.

Sales Associate

Journeys
09.2017 - 08.2020
  • Facilitated store operations by accurately pricing and stocking merchandise, ensuring an organized retail environment.
  • Contributed to team development by delivering effective training to new associates on cash register functions.
  • Enhanced customer satisfaction by conducting after-sales surveys to gather feedback and inform service improvements.

Education

Bachelor - Sociology

University of South Carolina Aiken
01.2025

EKG Certification - undefined

Tender Care Training Center
01.2023

High School Diploma - undefined

White Knoll High School
01.2020

Skills

  • Sales
  • Social Media Management
  • Academic Research
  • Leadership
  • Budgeting
  • Data Entry and Documentation
  • Microsoft Word
  • Time management
  • Outbound Calls
  • Problem-solving skills
  • Confidentiality and HIPAA
  • Insurance billing
  • Team collaboration

Certification

  • CCT Technician 2023
  • Medication Technician 2024
  • SC Pharmacy Technician 2024

Timeline

Pharmacy Technician

Publix
08.2024 - Current

Member Sales Representative

Planet Fitness
04.2024 - 06.2024

Monitor Tech

Prisma Health
01.2024 - 05.2024

Sales Associate

CVS Pharmacy
09.2023 - 03.2024

Student IMPACT Coordinator

University of South Carolina Aiken
01.2023 - 01.2024

Server

Longhorn Steakhouse
06.2021 - 12.2023

Cashier, Cook, and Manager

Zaxby's
09.2017 - 08.2020

Sales Associate

Journeys
09.2017 - 08.2020

EKG Certification - undefined

Tender Care Training Center

High School Diploma - undefined

White Knoll High School

Bachelor - Sociology

University of South Carolina Aiken

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Aaleyah Gantt