Summary
Overview
Work History
Education
Skills
Timeline
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Abbey Esten

Columbia

Summary

Motivated and hardworking senior pursuing a dual focus in Criminal Justice and Computer Science, with extensive experience in customer service. Skilled at building positive relationships, solving problems under pressure, and delivering excellent results in fast-paced environments. Strong work ethic and commitment to continuous growth, with the ability to adapt quickly and contribute effectively to team and individual goals.

Overview

7
7
years of professional experience

Work History

SHIFT LEADER

Cocobowlz
10.2024 - Current
  • Supervised daily operations and staff during assigned shifts at a smoothie bar
  • Managed opening and closing procedures, and cash handling
  • Monitored product levels, restocked inventory, and ensured proper food safety and cleanliness protocols
  • Efficiently prepared orders to minimize wait times and enhance customer satisfaction

SERVER & HOSTESS

Aplaya Kitchen + Tiki Bar
06.2022 - 08.2025
  • Delivered attentive, high-quality service to guests in a fast-paced, high-volume restaurant
  • Managed multiple tables efficiently while ensuring accuracy, timeliness, and guest satisfaction
  • Created a welcoming first impression for guests, managed reservations, waitlists, and seating charts to optimize table turnover and minimize guest wait times
  • Coordinated with other team members to ensure smooth front- and back-of-house operations

SHIFT LEADER

Gerardo’s Bakery
10.2021 - 04.2022
  • Assisted customers with orders, prepared pastries to order, packaged baked goods, and restocked inventory
  • Ensured accuracy when ringing up sales, handling payments, and bagging items
  • Maintained a clean, organized, and well-stocked display area to showcase fresh products

SHIFT LEADER

Mom & Pop’s Burgers
06.2021 - 08.2021
  • Delivered friendly, attentive service while assisting guests with orders, customizing requests, and resolving concerns to ensure a positive dining experience
  • Bagged takeout orders, poured drinks, and served food to ensure accuracy, speed, and quality
  • Kept work areas, service stations, and dining spaces organized and clean to ensure efficiency

BUSSER

Brax Landing Restaurant
06.2018 - 08.2020
  • Cleared, sanitized, and reset tables efficiently to maintain smooth service flow
  • Maintained cleanliness and organization of dining areas, restrooms, and service stations
  • Supported servers and hosts in a high-volume, fast-paced restaurant serving thousands of guests daily

Education

Bachelor of Science -

University of South Carolina
Columbia, South Carolina
05-2026

Skills

  • Ability to perform under pressure
  • Effective verbal communication
  • Effective time management
  • Guest relations management
  • Team leadership

Timeline

SHIFT LEADER

Cocobowlz
10.2024 - Current

SERVER & HOSTESS

Aplaya Kitchen + Tiki Bar
06.2022 - 08.2025

SHIFT LEADER

Gerardo’s Bakery
10.2021 - 04.2022

SHIFT LEADER

Mom & Pop’s Burgers
06.2021 - 08.2021

BUSSER

Brax Landing Restaurant
06.2018 - 08.2020

Bachelor of Science -

University of South Carolina

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Abbey Esten