Abigail Epps
Marietta
Summary
Detail-oriented cashier with expertise in cash handling and customer transactions. Committed to maintaining organized workspaces and delivering exceptional service.
Overview
8
8
years of professional experience
Work History
Head Cashier
Family Dollar
Marietta
11.2024 - Current
- Managed cash register operations and balanced cash drawers daily.
- Processed customer transactions efficiently and accurately at checkout.
- Assisted customers with product inquiries and provided recommendations.
- Collaborated with team members to ensure clean and organized workspace, supporting efficient operations.
- Addressed customer complaints promptly, fostering a positive store environment.
- Processed returns, exchanges, and refunds per company policy, ensuring high customer satisfaction.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Assisted customers in locating items on the sales floor.
- Ensured cleanliness and safety of storage areas and aisles.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Faced products on shelves and displays to meet company policies.
- Lifted materials of various weights to assist with inventory management.
- Provided customer service by answering questions about product location, price and availability.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Organized storage areas for efficient use of space.
Sales associate/Balloon Handler
Party City
Greenville
08.2021 - 09.2023
- Guided customers in selecting party supplies and decorations, enhancing their overall shopping experience.
- Welcomed customers and delivered exceptional service, fostering positive relationships and repeat business.
- Addressed customer inquiries and provided product information promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers with product selection, sizing and styling.
- Organized and maintained sales floor to create inviting atmosphere, supporting effective displays and customer navigation.
- Collaborated with team members to set up store displays for promotions.
- Trained new employees on sales procedures and store policies.
- Participated in seasonal inventory audits to ensure stock accuracy.
- Built and maintained relationships with peers and upper management to drive team success.
- Assembled display units using hand tools and power equipment.
- Inspected components for quality assurance before assembly.
- Followed assembly instructions to ensure product accuracy and consistency.
- Ensured that all safety protocols were strictly adhered to during production process.
Screen Printer
Purple Tuna Tees
Greenville
06.2020 - 07.2021
- Prepared screens and inks for production runs consistently.
- Collaborated with designers to finalize artwork specifications.
- Maintained equipment to ensure optimal performance and safety.
- Inspected finished products for quality and accuracy before packaging.
- Troubleshot equipment issues during production shifts, minimizing downtime.
- Ensured that production deadlines were met while maintaining quality standards.
- Assisted in the setup of screen printing presses for various projects.
- Cleaned screens with solvents and power washers to ensure quality prints.
- Verified accuracy of artwork before printing began by comparing it against original design file.
- Prepared screens with appropriate mesh count, stencils, and emulsions to ensure quality output.
- Identified and resolved problems during production runs.
- Mixed ink for correct color viscosity and tested mixes for optimal printing performance.
- Operated flash dryers to cure inks after each color application.
- Prepared screens for printing, ensuring proper alignment and tension.
Backroom Inventory Associate/Sales
Target
Greer
05.2018 - 06.2020
- Organized backroom inventory for streamlined stock management.
- Utilized inventory management systems to accurately track stock levels.
- Maintained cleanliness and safety standards in the backroom area.
- Trained new associates on inventory practices to enhance team efficiency.
- Performed daily housekeeping duties such as sweeping floors and removing debris from work areas.
- Operated material handling equipment such as hand forklifts in a safe manner.
- Stocked shelves efficiently to maintain organized product displays.
- Assisted customers in locating products and answering inquiries.
Education
High School Diploma -
Travelers Rest
Travelers Rest, SC06-2017
Skills
- Cash handling
- Customer transactions
- Sales processing
- Inventory management
- Retail operations
- Visual merchandising
- Store opening and closing
- Problem solving
- Attention to detail
- Time management
- Multitasking skill
- Hardworking
- Punctuality
- Positive attitude
- Lifting capacity
- Computer skills
Timeline
Head Cashier
Family Dollar
11.2024 - Current
Sales associate/Balloon Handler
Party City
08.2021 - 09.2023
Screen Printer
Purple Tuna Tees
06.2020 - 07.2021
Backroom Inventory Associate/Sales
Target
05.2018 - 06.2020
High School Diploma -
Travelers Rest