Abigail Grooms
Anderson
Summary
Expanded Functions Dental Assistant (EFDA) offering excellent clinical and customer relations skills gained through of experience within high-volume dental practices. I display a warm, friendly demeanor and gentle touch during all dental procedures, earning consistent praise from patients and employers. Efficient and precise in chair side dental assisting, training employees, treatment presentation, sterilization, maintenance of equipment and administrative positions such as front desk. I have great patient/customer service skills and can generally resolve any patient issues.
Overview
35
35
years of professional experience
Work History
Dental Assistant/Treatment Coordinator
Palmetto Family Dentistry
Anderson
04.2003 - Current
- Perform generalized dental care, and treatment plans. Such as dental radiographs, restorations such as fillings and crowns, implant crowns and implant dentures. Routine and surgical extractions. I also perform orthodontic and endodontic care in office as needed.
- Treatment planning included explaining procedures, the cost , taking payment and scheduling the patient.
- As an assistant I am responsible for procedure set up of tools sterilization of instruments, rooms and charting. Chairside assisting. Maintenance of equipment and ordering supplies and keeping my operatory stocked.
- Fill in for front desk, I checked in patients, filed charts, pulled charts, answered phones and scheduled doctors and hygiene appointments.
Dental Assistant/Treatment Coordinator
Five Forks Dental/Bella Vita Spa
Simpsonville
09.2010 - 05.2023
- Daily task in generalized dental care, such as dental radiographs, restorative fillings, implant crowns, implant dentures, restorative crowns and veneers. We also perform routine and surgical extractions with nitrous or oral conscious sedation. I am responsible for setting up procedures, sterilization of instruments, rooms and charting. Trained dental assistants chairside skills.
- Preformed Periodontal charting with Hygienist.
- As treatment coordinator, I explain treatment options for patients, the procedures and take payment or create a payment plan.
- We have lots of nervous patients and I am assigned to them to help them stay calm and to have the best experience and become better patients.
- We offer Invisalign, and our office is a preferred provider. We reached Gold due to my sales of Invisalign. We also offer traditional braces and I am trained in orthodontics.
- As a technician I am certified to perform several spa procedures such as Cool Sculpting, Em Sculpt Neo and Exilis just to name a few.
- Experienced in front desk task such as scheduling, checking patients in for their appointments and checking them out and taking payment.
- Trained on Dexicon, Dentrix and Eaglesoft software.
Manager
Belks/Lancome
Seneca
09.1998 - 10.2000
- Prepared schedules for employees. Delegated assignments to meet short and long term sales goals.
- Planned and executed strategies to increase business and drive profit growth.
- Maximized employee performance with effective training and close mentoring. We met customer demands as a team by helping each other meet our goals and by pre selling merchandise.
- Oversaw stock at the counter and placed orders.
- Directed daily store operations, including staff management, merchandising, and customer service.
Dental Assistant/ Ortho Assistant
Dr. Killen Pediatric Dentist
Anderson
10.1990 - 08.1998
- Trained in generalized dental care, and radiographs prophylaxis cleaning's, and instructions on oral care for children.
- Performed procedures such as restorations, stainless steel crowns, impressions, routine and surgical extractions with nitrous and oral sedation. We provided Orthodontic treatment for our older patients in the afternoon I assisted the doctor in all procedures. I also am trained to change wires and place appliances like a distalizer or a palatal expander.
- Calming behavior management children down to over come their fears where we could safely work on them and help them become great patients.
- I was responsible for procedure set up of tools, sterilization of instruments, preparing rooms charting and calling to schedule patients for routine cleaning's.
Education
Diploma - Dental Assisting
Tri County Technical College
Pendleton, SCHigh School -
TL Hannah Highschool
Anderson, SCSkills
- Clinical procedures
- Front Desk
- Management
- Treatment plan coordinator
- Patient and employee relations
- Training
Timeline
Dental Assistant/Treatment Coordinator
Five Forks Dental/Bella Vita Spa
09.2010 - 05.2023
Dental Assistant/Treatment Coordinator
Palmetto Family Dentistry
04.2003 - Current
Manager
Belks/Lancome
09.1998 - 10.2000
Dental Assistant/ Ortho Assistant
Dr. Killen Pediatric Dentist
10.1990 - 08.1998
Diploma - Dental Assisting
Tri County Technical College
High School -
TL Hannah Highschool