ABIGAIL MUTHRA-SPALDING
Myrtle Beach
Summary
Results-oriented professional seeking an opportunity to apply my communication, organizational, and problem-solving skills in a dynamic environment. Committed to contributing to team success while maintaining high standards of professionalism and integrity.
Overview
11
11
years of professional experience
Work History
Front Desk Agent
Fifth and Ocean
Myrtle Beach
11.2024 - Current
- Welcome Guest and visitors professionally
- Answer and direct phone calls and emails
- Manage guests' check-ins and check-outs.
- Handle reservations and customer inquiries.
- Process payments and prepare daily reports.
- Resolve customer concerns and coordinate with departments.
Accounts Payables
Sandals & Beaches Negril Beach Resort
Jamaica
04.2023 - 07.2024
- Ensured timely and efficient payment of bills, supporting liquidity management.
- Verified invoices for proper documentation prior to payment, mitigating payment discrepancies.
- Executed monthly reconciliations for all suppliers, enhancing accuracy of financial records.
- Perform invoice and general-ledger data entry.
Accounting Clerk
Sandals & Beaches Negril Beach Resort
Jamaica
11.2021 - 04.2023
- Data entry.
- Assisting team members in completing daily tasks.
- Preparation of Documents and of sorting files.
- Monthly Inventory and Audit.
- Manage Cash flow.
Practicum
National Council on Drug Abuse
01.2020 - 04.2020
- Data entry.
- Assisting team members in completing daily tasks.
- Community Outreaches.
- Educated primary and high School about drugs.
Social Work Project Team
Northern Caribbean University
01.2019 - 12.2019
- Assisting social work project members in completing daily tasks.
Resident Magistrate Court
National Youth Services
08.2019 - 09.2019
- Assist with the day-to-day proceedings.
- Preparing traffic Warrant.
Storeroom Clerk
Sandals Negril Beach Resort and Spa
07.2019 - 08.2019
- Data entry.
- Distribution of goods and items.
- Inventory of items.
Accounts Department
Sandals Negril Beach Resort and Spa
07.2018 - 08.2018
- Data entry.
- Assisting team members in completing daily tasks.
- Preparation of Documents and sorting of files.
National Youth Services
01.2016 - 06.2017
- Assist with event organization and proceedings.
- Assisting team members in completing daily tasks.
Assistant
Department of Correctional Services
10.2016 - 03.2017
- Provided support during counseling sessions to enhance client engagement.
- Assisted in mediation sessions to facilitate conflict resolution.
- Observed court sessions to gain insights into legal processes.
Practicum
Ministry of Labour and Social Security
01.2015 - 12.2016
- Preparation of Documents.
- Customer Services.
- Data Entry.
Sterling E.C.I Basic school
01.2015 - 12.2015
- Preparation of letters.
- Assisting Teachers.
Education
BA - Social Work
Northern Caribbean University
05-2020
Ass. Degree - Social Work
Montego Bay Community College
05-2016
High School Diploma -
Petersfield High School
08-2009
Skills
- Customer service
- Guest relations
- Attention to details
- Problem solving Skills
- Flexibility
- Creativity
- Computer literacy
- Microsoft Office proficiency
- People Management Skills
- Strategic Planning
Awards
- Monthly Prestige Awards -April 2022( Sandals &Beaches Negril Resort and Spa)
- Honor Roll- 2018 & 2019-(Northern Caribbean University)
- Mathematics Competition-2016 (1st place, Petersfield High School)
Voluntary Experience
- National Council on Drug Abuse, Practicum, 2020 (4 Months), Data entry., Assisting team members in completing daily tasks., Community Outreaches., Educated primary and high School about drugs.
- Northern Caribbean University, Social Work Project Team, 2019, Assisting social work project members in completing daily tasks.
- National Youth Services, 2016-2017 (6 Months), Assist with event organization and proceedings., Assisting team members in completing daily tasks.
- Ministry of Labour and Social Security, Practicum, 2015 & 2016, Preparation of Documents., Customer Services., Data Entry.
- Sterling E.C.I Basic school, 2015, Preparation of letters., Assisting Teachers.
- Department of Correctional Services, Assistant, 10/01/16, 03/01/17, Assisting with Mediation., Assisting with counselling sessions., Attending of court sessions.
Timeline
Front Desk Agent
Fifth and Ocean
11.2024 - Current
Accounts Payables
Sandals & Beaches Negril Beach Resort
04.2023 - 07.2024
Accounting Clerk
Sandals & Beaches Negril Beach Resort
11.2021 - 04.2023
Practicum
National Council on Drug Abuse
01.2020 - 04.2020
Resident Magistrate Court
National Youth Services
08.2019 - 09.2019
Storeroom Clerk
Sandals Negril Beach Resort and Spa
07.2019 - 08.2019
Social Work Project Team
Northern Caribbean University
01.2019 - 12.2019
Accounts Department
Sandals Negril Beach Resort and Spa
07.2018 - 08.2018
Assistant
Department of Correctional Services
10.2016 - 03.2017
National Youth Services
01.2016 - 06.2017
Practicum
Ministry of Labour and Social Security
01.2015 - 12.2016
Sterling E.C.I Basic school
01.2015 - 12.2015
BA - Social Work
Northern Caribbean University
Ass. Degree - Social Work
Montego Bay Community College
High School Diploma -
Petersfield High School