Abigail Rece
Myrtle Beach
Summary
Dedicated Customer Experience Associate recognized for exceptional guest relations and sales expertise. Committed to fostering long-term loyalty through effective communication and problem-solving, ready to leverage skills to enhance brand reputation and drive growth.
Overview
2
2
years of professional experience
Work History
Customer Experience Associate
Grande Dunes Ocean Club
Myrtle Beach
03.2024 - Current
- Delivered personalized service and recommendations, influencing member purchasing decisions and increasing food and beverage sales
- Built strong client relationships, driving repeat business and long-term member loyalty through consistent engagement
- Managed high-volume service operations while maintaining a polished, brand-aligned guest experience
- Identified upselling opportunities and promoted premium menu items, contributing to overall revenue growth
- Supported execution of private events, enhancing guest experience and ensuring client satisfaction for group bookings
- Resolved guest concerns effectively, strengthening client trust and protecting the brand’s reputation
- Collaborated with team members to ensure seamless service during peak periods and high-revenue events
- Operated independently in fast-paced environments, demonstrating initiative, adaptability, and strong communication skills
Education
Bachelor of Science - Marketing
Coastal Carolina University
Conway, SC05-2025
Skills
- Sales expertise
- Guest relations
- Event preparation
- Customer service
- Teamwork and collaboration
- Time management
- Communication
- Conflict Resolution
Timeline
Customer Experience Associate
Grande Dunes Ocean Club
03.2024 - Current
Bachelor of Science - Marketing
Coastal Carolina University