Experienced Security Manager with 13+ years leading site operations, staffing, and compliance. Strong in security team management, schedule coordination, CCTV monitoring, and officer development. Focused on safe, consistent service and quick issue resolution.
Overview
14
14
years of professional experience
Work History
Security Account Manager
Allied Universal Security Services
Columbia, SC
07.2026 - 10.2026
Supported daily client communication to resolve concerns and maintain service standards.
Coordinated officer schedules, assignments, and shift coverage to keep site operations consistent.
Reviewed post orders and security procedures to support compliance with account requirements.
Monitored incident reports and escalated issues quickly to appropriate leadership.
Assisted with onboarding and training for officers on site-specific protocols and expectations.
Completed routine site walkthroughs to identify gaps and reinforce operational standards.
Monitored team performance metrics, identifying areas for improvement or additional training as needed.
Mentored junior staff members, fostering an environment of professional growth and development.
Kept team compliant with security protocols and appearance standards.
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Investigated incidents and wrote reports.
Security Manager
Allied Universal Security Services
Gaston, SC
10.2012 - 06.2026
Managed site security operations, aligning staffing and post orders with client requirements.
Supported officer scheduling, coverage, and daily assignments to maintain consistent service delivery.
Directed officer scheduling, coverage, and daily assignments to maintain consistent service delivery.
Monitored CCTV, alarm systems, and access points to identify threats and suspicious activity.
Investigated incidents, completed detailed reports, and escalated issues through proper chain of command.
Enforced safety protocols, security policies, and site-specific post instructions.
Led site security operations, aligning staffing and post orders with client requirements.
Investigated incidents, prepared detailed reports, and escalated issues through proper chain of command.
Improved guard performance through coaching, corrective action, and ongoing field supervision.
Managed a team of security personnel, providing regular training for improved performance and professional growth.
Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.