Addison Castles
Mount Pleasant,WI
Summary
Dynamic and customer-focused professional with extensive experience at Mex 1 Coastal Cantina. Proven expertise in beverage preparation and exceptional customer service, enhancing guest satisfaction and loyalty. A reliable team player with strong multitasking abilities, adept at managing inventory and fostering a welcoming environment for patrons.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Known for reliability, flexibility, and creating positive experiences for patrons.
Friendly Bartender with exceptional multi-tasking and efficiency skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
8
8
years of professional experience
Work History
Managing Bartender
Mex 1 Coastal Cantina
03.2025 - 08.2025
- Assisted in preparing and serving beverages to ensure customer satisfaction.
- Learned and maintained knowledge of drink recipes and menu items.
- Collaborated with team members to create a welcoming environment for guests.
- Managed inventory by tracking supplies and assisting with stock replenishment.
- Engaged with customers to provide recommendations and build rapport.
- Adapted quickly to new tasks and responsibilities within fast-paced setting.
- Addressed customer concerns promptly and professionally, leading to enhanced patron loyalty and repeat business.
- Managed cash handling procedures, maintaining accuracy and accountability throughout daily operations.
Bartender
Mex 1 Coastal Cantina
01.2025 - 08.2025
- Prepared and served beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Engaged customers with prompt service, fostering positive dining experiences.
- Assisted in inventory management, tracking stock levels and placing orders as needed.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Server
Mex 1 Coastal Cantina
04.2022 - 08.2025
- Provided exceptional customer service to enhance guest satisfaction and retention.
- Assisted in menu knowledge, enabling informed recommendations to customers.
- Maintained cleanliness and organization of dining area to ensure a welcoming environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Supported training of new staff members on operational procedures and standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Primo's Italian Bistro
01.2018 - 07.2021
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Improved dining experience by providing prompt, attentive service to guests.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Education
Associate of Science - Criminal Justice
Trident Technical College
Charleston, SCBachelor of Science - Biomedical Engineering
Montclair State University
Montclair, NJBachelor of Science, Bachelor of Arts - Biomedical Engineering, Criminal Justice
Clemson University
Clemson, SC12-2026
Skills
- Workplace safety
- Beverage making
- Drink preparation
- Task delegation
- Strong multitasking
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Clear and effective communication
- Customer service expertise
- Menu memorization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Managing Bartender
Mex 1 Coastal Cantina
03.2025 - 08.2025
Bartender
Mex 1 Coastal Cantina
01.2025 - 08.2025
Server
Mex 1 Coastal Cantina
04.2022 - 08.2025
Server
Primo's Italian Bistro
01.2018 - 07.2021
Associate of Science - Criminal Justice
Trident Technical College
Bachelor of Science - Biomedical Engineering
Montclair State University
Bachelor of Science, Bachelor of Arts - Biomedical Engineering, Criminal Justice
Clemson University
Similar Profiles
Evan NewmanEvan Newman
Restaurant Busser at Mex 1 Coastal CantinaRestaurant Busser at Mex 1 Coastal Cantina
Colin FeltsColin Felts
Restaurant Waiter at Nico's Tex-Mex CantinaRestaurant Waiter at Nico's Tex-Mex Cantina
Anna GarzaAnna Garza
Head Hostess at Juanita's Tex-Mex CantinaHead Hostess at Juanita's Tex-Mex Cantina
Poojitha BhavineniPoojitha Bhavineni
Environmental Health & Safety Specialist at FII USA INCEnvironmental Health & Safety Specialist at FII USA INC
Conor PaulickConor Paulick
Ocean & Air Export Agent at Expeditors InternationalOcean & Air Export Agent at Expeditors International