Addison C. Sheffield

Dedicated Restaurant Professional experienced in relationship-building and time management within fast-paced environments. Delivered exceptional service by accurately handling diverse tables and fostering customer satisfaction, leading to long-term loyalty. Motivated to embrace challenges with strong work ethic, adaptability, and interpersonal skills.

• Supervised daily food and beverage operations ensuring compliance with health standards.
• Supervised daily food and beverage operations ensuring compliance with health standards.
• Handled customer inquiries and resolved complaints to maintain satisfaction levels.
• Monitored staff performance and provided feedback to improve service quality.
• Implemented safety procedures to promote a secure working environment for all employees.
• Monitored dining room activity to ensure promptness of service, cleanliness of tables and overall guest satisfaction levels.

Carowinds | 2022–2024

• Supervised daily restaurant operations and supported team members throughout each shift.
• Trained, coached, and motivated employees to maintain high performance and customer satisfaction.
• Prepared food in compliance with food safety and sanitation standards.
• Maintained clean, organized kitchen and dining areas.
• Assisted guests, resolved customer concerns, and ensured a positive dining experience.
• Supported opening and closing procedures to ensure efficient daily operations.