Adriana Pryor Oviedo
Anderson
Summary
Detail-oriented administrative professional with 20+years of experience in customer service, data entry, record management, and administrative support. Bilingual in English and Spanish with experience handling confidential information, maintaining accurate records, and assisting diverse populations in fast-paced environments. Proficient in electronic database systems, scheduling, and customer service, with a commitment to providing exceptional support and patient-centered service.
Overview
21
21
years of professional experience
Work History
Teacher Aide
Royal Manor Elementary
Gahanna, OH
01.2025 - 01.2026
- Worked with special education students at the kindergarten level.
- Updated and maintained appropriate records in Infinite Campus.
- Contributed to a team-focused culture by adapting to changing priorities and assisting colleagues as needed.
- Demonstrated strong organizational and problem-solving skills while meeting daily deadlines.
- Assisted with behavior management and positive reinforcement.
Customer Service
Publix
Seneca, SC
01.2023 - 01.2025
- Provided exceptional customer service by greeting customers and assisting with questions and concerns.
- Operated cash registers and point-of-sale (POS) systems accurately and efficiently.
- Scanned, weighed, and processed merchandise while ensuring correct pricing.
HR Coordinator
Clemson University Human Resources Department
Clemson, SC
01.2023 - 01.2024
- Served as a coordinator for the performance management team in the human resources department.
- Worked in talent management systems including OnBase and Peoplesoft.
- Supported OnBase troubleshooting in the ticketing system.
- Evaluated talent resumes, communicated onboarding procedures, and welcomed new employees.
Data Clerk
Anderson County Schools District 5
Anderson, SC
01.2022 - 01.2023
- Maintained and updated confidential student records in PowerSchool.
- Verified accuracy of student demographic, enrollment, and attendance information.
- Processed and organized large volumes of sensitive records while maintaining confidentiality.
Data Clerk
Dekalb County Schools
Tucker, GA
01.2020 - 01.2022
Customer Service Representative
Simplex Inc
Duluth, GA
01.2017 - 01.2020
- Resolved customer inquiries through phone and email, ensuring timely and accurate responses.
- Escalated complex issues to appropriate departments, facilitating efficient problem resolution.
- Collaborated with team members to improve service delivery processes and enhance customer satisfaction.
- Trained new representatives on company policies and customer service best practices, fostering a knowledgeable team.
Cafeteria Worker
Gwinnett County Schools
Suwanee, GA
01.2011 - 01.2017
Administrative Assistant
Sidel
Norcross, GA
01.2005 - 01.2011
Education
Bachelors Degree - Criminal Justice
Columbia Southern University
Skills
- Provided exceptional customer service to clients in both English and Spanish
- Collaborated effectively with team members to achieve common goals
- Performed accurate data entry and maintained organized records
- Utilized PowerSchool and Infinite Campus for efficient student management
- Demonstrated strong attention to detail in all tasks
- Adhered to safety procedures to ensure a secure environment
- Managed time efficiently to meet deadlines
- Organized filing systems for easy access and retrieval
Timeline
Teacher Aide
Royal Manor Elementary
01.2025 - 01.2026
Customer Service
Publix
01.2023 - 01.2025
HR Coordinator
Clemson University Human Resources Department
01.2023 - 01.2024
Data Clerk
Anderson County Schools District 5
01.2022 - 01.2023
Data Clerk
Dekalb County Schools
01.2020 - 01.2022
Customer Service Representative
Simplex Inc
01.2017 - 01.2020
Cafeteria Worker
Gwinnett County Schools
01.2011 - 01.2017
Administrative Assistant
Sidel
01.2005 - 01.2011
Bachelors Degree - Criminal Justice
Columbia Southern University