Adrienne Locklear
Anderson
Summary
Proactive leader in Talent Acquisition with a focus on global recruitment and strategic execution. Led a team of six, managing 85+ open requisitions monthly, and increased hiring rates by 18% while boosting employee referrals by 64%. Experienced in driving DEI initiatives and enhancing candidate experiences through effective strategies.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Talent Acquisition Partner
RevPilots
01.2026 - Current
- Recruited high-volume call center representatives for customer service, sales, and technical support positions.
- Filled call center positions in fast-paced environments while meeting hiring deadlines and quality standards.
- Managed candidate pipelines for multiple call center openings, ensuring timely fulfillment of staffing needs.
- Sustained a pipeline of qualified call center candidates through proactive sourcing and outreach, supporting ongoing recruitment efforts.
- Collaborated with hiring managers to identify and recruit top call center talent, enhancing team capability.
- Conducted phone screenings to evaluate communication skills, customer service experience, and role fit.
- Coordinated interviews, extended offers, and supported onboarding for call center hires.
Sr. Talent Acquisition
Clarvida
04.2023 - 01.2026
- Lead Recruitment Strategy business function (up to 925 employees), identifying hard to find talent throughout North America, Europe, Asia, and Latin America with 85+ open requisitions, monthly. Increased overall hiring in 2025 by 18%.
- Managed six direct reports, overseeing professional development, goal setting, performance management, coaching, mentoring, employee counseling, and separations to enhance team effectiveness.
- Directed internal Employee Resource Group (ERG) recruitment partnerships to align on DEI talent growth and attraction strategies globally.
- Increased company employee referrals by 64% and internal hires by 132% for 2025 by promoting monthly internal career moves announcements, relaunching employee referral incentives, collaborating with Marketing on employer branding and social media, and sharing of career development resources to existing staff.
- Utilized People Analytics Dashboards to partner with HRBPs on hiring and retention trends; collected data through employee engagement and feedback surveys; interpreted results and presented solutions to executive leadership.
- Collaborate with executive teams on effective hiring processes, retention efforts, market data and annual AOP planning, regularly present on recruitment analytics, metrics, and headcount to SVP and Finance.
- Provide coaching and implementation to Hiring Managers & Interview panels on effective & inclusive recruitment approaches related to areas around interview processes, DEI-aligned initiatives, candidate experience and offers/negotiations.
- Directed development of Evidera's Summer 2021 & 2022 Internship Program and employee engagement initiatives, focusing on DEI to strengthen talent pipelines.
Senior Talent Acquisition Specialist
WebMd
Raleigh
10.2020 - 04.2023
- Led full-cycle recruitment processes for diverse roles across the organization.
- Collaborated with hiring managers to identify staffing needs and develop job descriptions.
- Coordinated on-site and video interviews for US and UK recruiters, scheduled candidate travel, and maintained applicant tracking system to ensure up-to-date candidate records.
- Facilitated recruitment budget tracking and planning of $350,000 - $400,000 per year; managed expenses against budget and supported annual planning process for recurring and one-time costs.
- Managed vendor relationships for contract deliverables, including review, renewal, and ongoing maintenance (COMPAS, TalentWise, and LinkedIn).
- Drafted documents and web forms for both Talent Acquisition and Human Resources teams.
Human Resources Assistant
Headway Staffing
Raleigh
10.2017 - 10.2020
- Managed full-cycle recruitment for call center positions, including sourcing, interviewing, scheduling, and onboarding.
- Filled high-volume customer service and call center roles while meeting strict hiring deadlines and client expectations.
- Identified and engaged potential hires for high-volume call center roles, enhancing staffing for inbound and outbound customer service programs.
- Conducted phone screenings to evaluate communication skills, customer service experience, and overall candidate fit.
- Maintained a strong pipeline of qualified call center candidates through job boards, referrals, and applicant tracking systems.
- Created applicable training documents (PDF, Word, and PowerPoint) for all new-hires and current employees; administered trainings to new employees across three different service centers.
- Coached employees daily, ensuring the development of best practices for research and intake consultations across the team; completed monthly audits of employees for quality assurance.
- Performed duties of acting supervisor, managing up to 20 employees for two separate terms, each term lasting two to three months.
- Managed payroll processing, ensuring confidentiality of sensitive records and documents.
Education
BA - Psychology
University of North Carolina At Pembroke
Pembroke, NC01-2015
Skills
- Talent Strategy & Operations
- Mentorship & Training
- Global Recruitment & Workforce Planning
- Client & Candidate Management
- Stakeholder Engagement
- Metrics & Analytics
- Intercultural Communication
- Team Management
- DEI Initiatives
- Social Media & Employer Branding
- Onboarding processes
- Talent management
- Candidate sourcing
- Applicant tracking systems
- Interview coordination
- Recruitment analytics
Certification
- LinkedIn; Building Resilience as a Leader
- Gartner; Talent Advisor Masterclass - Improving Candidate Diversity
Core Knowledge Skills
- Talent Strategy & Operations
- Mentorship & Training
- Global Recruitment & Workforce Planning
- Client & Candidate Management
- Stakeholder Engagement
- Metrics & Analytics
- Intercultural Communication
- Team Management
- DEI Initiatives
- Social Media & Employer Branding
Timeline
Talent Acquisition Partner
RevPilots
01.2026 - Current
Sr. Talent Acquisition
Clarvida
04.2023 - 01.2026
Senior Talent Acquisition Specialist
WebMd
10.2020 - 04.2023
Human Resources Assistant
Headway Staffing
10.2017 - 10.2020
BA - Psychology
University of North Carolina At Pembroke