Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Aggie Seuss

Aggie Seuss

Charleston

Summary

Dynamic professional with over 8 years of experience in bustling hospitality settings, from casual sports bars to upscale restaurants. Proficient in delivering unparalleled guest experiences, handling reservation systems and coordinating event.

Overview

7
7
years of professional experience

Work History

Barista Manager

Harken Cafe
04.2025 - Current
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.

Server

Uptown Hospitality Group
10.2024 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Barista

Second State Coffee
09.2023 - Current
  • Demonstrated a strong work ethic, resulting in consistent high-quality products and services
  • Maintained inventory of coffee beans and supplies, ensuring a smooth and consistent workflow
  • Trained new staff members on proper coffee preparation and customer service techniques
  • Proper technique of cleaning large equipment such as espresso machine ect

Behavioral Technician

New Horizon Therapy
02.2021 - 09.2023
  • Company Overview: Charleston
  • Provided direct care to clients in a one on one or group therapy setting
  • Collected and recorded data on patient behavior
  • Provided crisis intervention as needed
  • Collabroated and asisted with the training of parents, clients and staff
  • Charleston

Barista

One Broad Cafe
06.2019 - 05.2020
  • Company Overview: Charleston
  • Utilized point-of-sale (POS) system to accurately process customer payments
  • Trained new staff members on proper coffee preparation and customer service techniques
  • Mastered the art of coffee brewing and latte art, resulting in rave reviews from customers
  • Adapted to different customer needs and preferences, resulting in increased customer satisfaction
  • Charleston

Hotel waiter

Grand Bohemian Hotel
08.2018 - 12.2019
  • Company Overview: Charleston
  • Provided information to guests regarding the hotel's amenities, services, and local attractions
  • Maintained up-to-date knowledge of hotel services, rates, and promotions
  • Serving of food in the resturant and to hotel rooms
  • Charleston

Server

Saltwater Cowboys
05.2018 - 07.2019
  • Company Overview: Charleston
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
  • Memorized the menu and accurately answered customers' questions about menu items
  • Charleston

Education

n.a -

College of Charleston
04.2014

Skills

  • Ability to Work in a Team
  • Customer Service
  • Adaptability
  • Communication Skills
  • Staff training and development
  • Cleanliness and organization

Personal Information

Date of Birth: 07/21/94

Timeline

Barista Manager

Harken Cafe
04.2025 - Current

Server

Uptown Hospitality Group
10.2024 - Current

Barista

Second State Coffee
09.2023 - Current

Behavioral Technician

New Horizon Therapy
02.2021 - 09.2023

Barista

One Broad Cafe
06.2019 - 05.2020

Hotel waiter

Grand Bohemian Hotel
08.2018 - 12.2019

Server

Saltwater Cowboys
05.2018 - 07.2019

n.a -

College of Charleston

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Aggie Seuss