Assisted lead teacher in conducting assessments, gathering valuable data on student understanding of key concepts throughout the year.
Prepared instructional materials efficiently, allowing for smooth transitions between lessons and maximizing instructional time.
Contributed significantly to improved classroom organization by maintaining clean spaces and proper storage of resources for easy access during lessons.
Supervised lunchtime duties effectively, promoting positive social interactions among students during meal times.
Took part in professional development workshops and meetings to boost skills and knowledge
Assisted students during phonics teaching to help them develop a deeper understanding by providing one-on-one support.
Facilitated small group instruction sessions, enabling more focused attention on individual student needs.
Medical Receptionist
Palmetto Ophthalmology Associates
11.2023 - 07.2024
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
File, sort and distribute faxes and mail
Perform data entry of new patient profiles and update existing ones in the database
Ability to operate standard office equipment
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
Hospitality Ambassador
University Of South Carolina Athletics Hospitality
08.2023 - 11.2023
Keyholder responsible for the security of liquor inventory pre- and post-events
Greet donors when arriving at their suite, booth, club, and premium spaces
Working at home games and prepping suites prior to kickoff (Providing rally towels, opening windows, turning on TVs, and making sure that the Caterers are provided with the necessary aid).
Collaborated with various team members to meet donor's requests.
Hostess
Circle Diner
05.2018 - 08.2023
Family-Owned Restaurant serving local customers
Operated POS, counted and balanced cash drawer during closing
Multitasking while answering the phone, completing cash/credit card register transactions
Cleaning Tables
Prepping table set up before opening and after closing
Answering a multi-lined phone for questions and to-go orders
Aiding customers with questions about hours, seating, and menu information.
Education
Bachelor of Science - Early Childhood Education
Lander University
Greenwood, SC
No Degree - Hospitality Administration And Management
University of South Carolina - Columbia
Columbia, SC
Dual Enrollment in High School -
Piedmont Technical College
Greenwood, SC
High School Diploma -
Saluda High School
Saluda, SC
06.2023
Skills
Guest Satisfaction
Customer Relationships
Customer Service
Hospitality
Time Management
Teamwork
Microsoft/Google Software
HIPAA Guidelines
Computer Proficiency
Data entry
Organizational skills
Attention to detail
Certification
Certificate of Excellent Customer Service administered by the University of South Carolina
Timeline
Grade Level Assistant for 1st Grade
Saluda Primary School
07.2024 - Current
Medical Receptionist
Palmetto Ophthalmology Associates
11.2023 - 07.2024
Hospitality Ambassador
University Of South Carolina Athletics Hospitality
08.2023 - 11.2023
Hostess
Circle Diner
05.2018 - 08.2023
No Degree - Hospitality Administration And Management
Math Teacher (Algebra 2, Geometry, Math 8) at Saluda High School / Saluda Middle SchoolMath Teacher (Algebra 2, Geometry, Math 8) at Saluda High School / Saluda Middle School