Reliable team player with extensive experience in fostering collaboration and promoting shared goals. Demonstrated problem-solving abilities and proficiency in quality control measures. Proven success in increasing team productivity and morale through effective communication and adaptability.
Overview
14
14
years of professional experience
Work History
Data Center Specialist
GXO Logistics
Moncks Corner
08.2024 - Current
Ensured optimal performance and reliability by managing data center operations.
Trained new staff on safety protocols and data center procedures.
Conducted regular audits for compliance with company standards and accuracy.
Maintained hardware inventory to support operational needs.
Operated assembly tools to complete tasks safely and efficiently.
Executed tests on finished products to verify accuracy prior to final packaging.
Performed scheduled maintenance on drilling machinery to enhance productivity.
Engaged in effective communication with customers during project execution.
Detention Sergeant
Berkeley County Sheriff's Office
Moncks Corner, SC
02.2020 - 07.2024
Enhanced inmate safety by implementing effective monitoring and surveillance procedures.
Reduced the risk of altercations by conducting thorough cell inspections and identifying potential hazards.
Improved staff communication through regular briefings, fostering a cohesive team environment.
Streamlined booking processes to ensure efficient intake and release of detainees.
Trained new detention officers in proper procedures, promoting consistency across the team.
Implemented behavior management strategies to address issues of noncompliance among inmates proactively.
Maintained order in the detention facility by consistently enforcing rules and regulations.
Reviewed daily shift reports thoroughly to track incidents and maintain situational awareness within the facility.
Detention Officer
Berkeley County Sheriff's Office
Moncks Corner, SC
08.2016 - 02.2020
Responded swiftly to emergencies, employing appropriate force to ensure inmate safety and facility security.
Delivered prompt medical aid during emergency situations to assist affected individuals.
Processed inmates by capturing photographs and fingerprints to maintain accurate records.
Enhanced facility safety through thorough inspections for contraband and damage in cells and common areas.
Conducted intake procedures, including photographing, fingerprinting, and inventorying personal belongings of new detainees.
Supervised daily operations, including inmate work details, meal distribution, and recreational activities.
Customer Service Manager
Walmart
Moncks Corner, SC
08.2014 - 08.2016
Resolved customer complaints by prioritizing satisfaction and loyalty.
Took ownership of issues, ensuring thorough follow-through to resolution.
Managed team of customer service representatives, promoting teamwork and collaboration.
Proactively addressed issues, leading to a reduction in customer complaints.
Stock Room Associate
Walmart
Moncks Corner, SC
09.2012 - 08.2014
Conducted inventory cycle counts to ensure accurate stock records.
Collaborated on inventory control projects and restocking processes with team members.
Utilized barcode scanners for precise tracking of incoming and outgoing products.
Unloaded trucks, checked in merchandise, stocked shelves, and rearranged existing stock as needed.
Managed daily tasks including labeling boxes and sorting orders by priority.
Organized merchandise and stockroom for optimal display and accessibility.
Cashier
Walmart
Moncks Corner, SC
09.2011 - 09.2012
Greeted customers upon entry and addressed needs promptly.
Operated cash register, ensuring accurate processing of cash, check, and credit transactions.
Cultivated customer relationships to promote repeat business.
Restocked and organized merchandise in front lanes for optimal presentation.
Counted cash drawer at shift start and end to uphold accuracy standards.
Education
High School Diploma -
Timberland High School
Saint Stephen, SC
05.2011
Some College (No Degree) - Business Administration and Management
Trident Technical College
Charleston, SC
Skills
Inmate Supervision
Computer Skills
Incident Investigation
Report Preparation
Emergency Response
Warehouse Safety
Heavy Lifting
Shipment Preparation
Loading and unloading
Warehouse Operations
Hardware maintenance
Hand tool operation
Power tool operation
Interpretation of blueprints, wiring diagrams, and drawings
Safety management
Drilling and tapping skills
Timeline
Data Center Specialist
GXO Logistics
08.2024 - Current
Detention Sergeant
Berkeley County Sheriff's Office
02.2020 - 07.2024
Detention Officer
Berkeley County Sheriff's Office
08.2016 - 02.2020
Customer Service Manager
Walmart
08.2014 - 08.2016
Stock Room Associate
Walmart
09.2012 - 08.2014
Cashier
Walmart
09.2011 - 09.2012
High School Diploma -
Timberland High School
Some College (No Degree) - Business Administration and Management
Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)