Aisha Rankin
Gaffney
Summary
Efficient host skilled in managing guest experiences and operational flow in fast-paced environments. Known for productivity and ability to complete tasks swiftly while maintaining high standards of service. Specialized skills include reservation management, customer service excellence, and communication. Excel in using empathy, adaptability, and problem-solving to enhance guest satisfaction and streamline restaurant operations.
Overview
1
1
year of professional experience
Work History
Host
House Of Pizza & Pasta
Gaffney
10.2024 - Current
- Managed incoming calls during busy hours.
- Processed payments from customers using a POS system.
- Maintained cleanliness of lobby area, including wiping down tables.
- Managing reservations, greeting guest, and resorting them to tables.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Education
GED -
Gaffney Adult Education
Gaffney, SC07-2025
Skills
- Customer service
- Cash handling
- Reservation management
- Point-of-sale systems
- Effective communication
- Multitasking proficiency
- Customer engagement
- Task prioritization
- Front of house organization
- Takeout order processing
- Order accuracy
Timeline
Host
House Of Pizza & Pasta
10.2024 - Current
GED -
Gaffney Adult Education