Aiyanna Richardson
Rembert
Summary
Results-driven professional skilled in problem-solving and effective communication. Experience in managing team operations and training staff to ensure high service standards while maintaining safety compliance.
Overview
7
7
years of professional experience
Work History
Shift Manager
McDonald's
Waxhaw, NC
08.2023 - Current
- Supervised team operations to ensure efficient service and adherence to food safety standards.
- Trained new employees on operational procedures and customer service protocols.
- Managed inventory levels, minimizing waste and optimizing stock efficiency..
- Implemented daily staff schedules, improving coverage during peak hours.
- Monitored kitchen equipment maintenance to ensure operational readiness and safety compliance.
- Conducted regular performance evaluations, fostering employee development and engagement.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Promoted a positive work environment through open communication and constructive feedback.
Childcare Assistant
Stem
Camden Sc
01.2020 - 06.2020
- Assisted in creating engaging educational activities promoting cognitive and social development.
- Implemented daily routines ensuring children's safety and health during playtime and meals.
- Collaborated with lead educators to develop tailored lesson plans for diverse learning needs.
- Facilitated communication between parents and staff, addressing concerns and providing updates on child progress.
- Organized group activities fostering teamwork, cooperation, and interpersonal skills among children.
- Maintained cleanliness and organization of childcare environment, adhering to safety regulations and standards.
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Maintained daily records of children's individual activities, behaviors, meals, and naps.
- Collaborated with other childcare professionals to continuously improve the quality of care provided to children.
Education
High School Diploma -
Camden High School
Camden SC06.2021
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Energetic and enthusiastic
- Relationship building
- Team development
- Delegating work
- Mentoring and coaching
- Staff development
- Documentation and reporting
- Safety compliance
- Flexible schedule
- Verbal and written communication
- Team building
- Reporting and documenting
- Policy administration
- Shift leadership
- Problem-solving
Timeline
Shift Manager
McDonald's
08.2023 - Current
Childcare Assistant
Stem
01.2020 - 06.2020
High School Diploma -
Camden High School