A’Janae Soto-Truesdale
Mcdonald’s
Taylors
2
years of professional experience
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Work History
Crew Member
8 Months- Delivered exceptional customer service while accurately taking and processing orders.
- Maintained cleanliness and organization of dining area and kitchen to ensure compliance with health standards.
- Operated kitchen equipment, including fryers and grills, following safety protocols for efficient food preparation.
- Collaborated with team members to enhance workflow during peak hours, ensuring timely service delivery.
- Trained new crew members on operational procedures and customer service best practices for seamless integration.
Hostess
9 Months- Greeted and seated guests, ensuring prompt service and a welcoming atmosphere.
- Managed waitlists efficiently, optimizing table turnover and guest satisfaction.
- Assisted with reservations, coordinating seating arrangements for large parties.
- Trained new hostesses on customer service standards and restaurant procedures.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
High School Diploma
Associate of Science
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Cash handling
Clear communication
Safety awareness
Reliability and punctuality
Timeline
Crew Member
Mcdonald’s
02.2025 - 10.2025Read More
Hostess
Texas Roadhouse
08.2023 - 05.2024Read More
Wade Hampton High School
High School Diploma
Read More
Greenville Technical College
Associate of Science
Read More