Ajla Begic
Lexington
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
Work History
Teacher
Providence Lutheran Church
08.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported student physical, mental, and social development using classroom games and activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Cashier Team Lead
Ulta Beauty Inc.
03.2021 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Restocked and organized merchandise in front lanes.
- Increased customer loyalty and retention.
Receptionist
Herndon Chevrolet Inc
08.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
GED -
Lexington High School
Lexington, SC06.2021
Skills
- Critical Thinking
- Customer Service
- Team Leadership
- Positive Attitude
- Punctual and Reliable
- New Hire Training
- Organization skills
- Telephone skills
- Data Entry
- Customer/Client relations
- Scheduling
- Greeting and Seating Clients
- Data inputting
- Office Administration
Languages
German
Native or Bilingual
Croatian
Native or Bilingual
Serbian
Native or Bilingual
Bosnian
Native or Bilingual
Timeline
Teacher
Providence Lutheran Church
08.2023 - Current
Receptionist
Herndon Chevrolet Inc
08.2021 - 04.2022
Cashier Team Lead
Ulta Beauty Inc.
03.2021 - Current
GED -
Lexington High School
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