Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Assessments
Timeline
Generic

Akkta Butler

Hilton Head Island

Summary

Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Office Manager

Southern Mobile Locksmiths
Hilton Head Island
01.2020 - Current
  • Manage all office-related issues, including job dispatch and emergency lockouts.
  • Schedule and dispatch service and emergency calls efficiently.
  • Execute bookkeeping and accounts receivable tasks to maintain financial accuracy.
  • Cultivate strong customer relations to enhance service satisfaction.
  • Close all invoices promptly, ensuring timely revenue recognition.
  • Provide top-tier customer service, ensuring dependability and compliance with schedule coordination.
  • Streamline operations for locksmiths to deliver fast, reliable service to customers.

Administrative Assistant

Ingraham Properties
Fort Lauderdale
01.2012 - 01.2019
  • Enhanced tenant relations by managing bookkeeping records, overseeing account receivables, and assisting with cleaning duties as needed
  • Managed office communications and correspondence for real estate transactions.
  • Organized property listings and maintained accurate database records.
  • Coordinated scheduling for property showings and client meetings.

Dispatcher

Travel Services of Palm Beach
Delray Beach
11.2012 - 12.2014
  • Dispatched over 50 Metro taxi drivers for various transportation needs.
  • Coordinated transportation schedules for clients and drivers efficiently.
  • Managed real-time communication between drivers and dispatch teams.
  • Utilized GPS tracking systems to monitor vehicle locations continuously.
  • Entered fax orders for account trips efficiently.

Dispatcher/Customer Service

Palm Beach Transportation
West Palm Beach
09.2007 - 03.2010
  • Coordinated over 100 taxi drivers for efficient dispatching.
  • Utilized dispatch software to track vehicle locations and status updates.
  • Scheduled pick-ups for private limo and SUV drivers at West Palm Beach Airport.
  • Managed transportation scheduling for Medicaid patients using Palm Tran vehicles.
  • Supervised driver dispatching, route planning, and vehicle tracking for driving team.
  • Managed communication between drivers and clients for timely updates.

Front Desk Receptionist, Administrative Assistant

Allstar Roofing
Fort Lauderdale
02.2002 - 10.2007
  • Processed permits daily, ensuring timely approvals for construction and repair projects.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Commute to counties across South Florida to facilitate permit acquisition before project initiation.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Signed for packages, recorded deliveries, and distributed to personnel.

Education

SCREC Exam -

Aceble Agent
09.2025

Certificate Nursing Assistance - Nursing

Broward College
Coconut Creek, FL
01.1995

Skills

  • Order Entry
  • Medical Scheduling
  • Pricing
  • QuickBooks
  • Warehouse Experience
  • Textile experience
  • Office Management
  • Customer support
  • CRM software
  • Retail sales
  • Sales
  • Bookkeeping
  • Microsoft Outlook
  • Recruiting
  • Accounts Receivable
  • Payroll
  • Accounting
  • EMR Systems
  • Medical Records
  • Clerical Experience
  • Administrative experience
  • Customer service
  • Phone etiquette
  • Medical office experience
  • Operating systems
  • Windows
  • Microsoft Excel
  • Front desk
  • Microsoft Word
  • Social media management
  • Cash handling
  • Time management
  • Microsoft Office
  • Communication skills
  • Transportation management systems
  • South Carolina Notary Public
  • Writing skills
  • Fair Housing regulations
  • Medical terminology
  • Vital signs
  • Supervising experience
  • Cash register
  • HIPAA
  • Property management
  • Hotel experience
  • Google Suite
  • AS400
  • POS
  • Basic math
  • Kitchen experience

Certification

  • Certified Notary Public, 09/01/23, 09/01/25
  • Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

Assessments

Customer service fit, Proficient, 06/01/21, Measures the traits that are important for success for customer service roles

Timeline

Office Manager

Southern Mobile Locksmiths
01.2020 - Current

Dispatcher

Travel Services of Palm Beach
11.2012 - 12.2014

Administrative Assistant

Ingraham Properties
01.2012 - 01.2019

Dispatcher/Customer Service

Palm Beach Transportation
09.2007 - 03.2010

Front Desk Receptionist, Administrative Assistant

Allstar Roofing
02.2002 - 10.2007

SCREC Exam -

Aceble Agent

Certificate Nursing Assistance - Nursing

Broward College

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Akkta Butler