ALAINA HEVERLY
Sumter
Summary
Registered Nurse - NICU currently providing high acuity neonatal care in a fast-paced level II and III NICU environment with Transition, Postpartum, Newborn, PICU and Charge Nurse experience. Skilled in critical thinking, collaboration, documentation, education, and prioritization of complex patient needs. Experienced with working independently, adapting quickly in resource-limited settings and coordination of care plans to support safe patient outcomes. Seeking to transition into remote utilization review, clinical review or case management nursing roles.
Overview
2027
2027
years of professional experience
Work History
Registered Nurse, NICU (PRN)
Prisma Health Richland
Columbia
2025 - Current
REGISTERED NURSE / CHARGE NURSE NICU
Prisma Health Tuomey Hospital
Sumter
2022 - Current
- Provided clinical care for neonatal patients in level II NICU, conducting comprehensive assessments, stabilizing, and prioritizing high-risk patient needs.
- Serve as charge nurse on assigned shifts, overseeing unit operations, delegating patient assignments for staffing needs and coordinating workflow while ensuring safe delivery of care.
- Act as a clinical resource for bedside nurses assisting with complex patient situations, escalation of care decisions, transport preparations and interdisciplinary communications to provide safe outcomes and efficient unit flow.
- Collaborated with physicians, respiratory therapists, lactation consultants, and interdisciplinary teams to effectively coordinate and implement patient care plans.
- Educated and supported families through complex neonatal care situations, ensuring clear communication and continuity of care.
- Managed multiple high-acuity patients simultaneously while maintaining strong attention to detail and patient safety.
- Responded rapidly to changes in patient condition using strong clinical judgment and evidence-based decision making.
- Cross-trained to other roles/units including Transition, Post-Partum, Special Care Nursery, Well Nursery, and Pediatric ICU to provide care for diverse patient populations.
- Participated in discharge planning, care coordination, and transition of care education for neonatal patients and caregivers.
- Maintained accurate and detailed EMR documentation in compliance with hospital policies, standards and requirements.
- Adapted effectively in a resource-limited environment requiring autonomy, flexibility and efficient prioritization.
Registered Nurse, NICU
McLeod Regional Medical Center
Florence
2022 - Current
CERTIFIED SALES ASSOCIATE
Galloway and Moseley Jewelers
Sumter
2017 - 2020
- Delivered personalized client service in high-end retail, guiding customers through selection and purchase of fine jewelry, fostering trust and building lasting relationships.
- Educated clients on product details, quality standards and pricing to support informed purchasing decisions in high value transactions.
- Built and maintained long-term client relationships through professional communication, follow-up, and exceptional customer service.
- Processed sale transactions, financing applications and special orders while maintaining high levels of accuracy and attention to detail.
- Partnered with team members to achieve sales goals and maintain inventory accuracy while upholding brand standards in luxury retail.
- Ensured customer satisfaction by efficiently handling product inquiries and issues.
- Developed strong communication, problem-solving, and de-escalation skills while managing client concerns in a fast-paced retail environment.
- Trained and developed new hires on company processes and product knowledge, enhancing customer service and selling techniques.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Education
REGISTERED NURSE -
Central Carolina Technical College
Sumter, SC01-2022
Skills
- Care Coordination
- Case management
- Critical thinking
- Discharge Planning
- EMR/EHR
- High-Acuity Patient Assessment
- Interdisciplinary Collaboration
- Quality Improvement
- Patient Advocacy
- Patient and Family Education
- Prioritization
- Evidence-Based Practice
- Time management
- Independent Decision Making
- Clinical Documentation (Epic, Cerner)
Timeline
Registered Nurse, NICU (PRN)
Prisma Health Richland
2025 - Current
REGISTERED NURSE / CHARGE NURSE NICU
Prisma Health Tuomey Hospital
2022 - Current
Registered Nurse, NICU
McLeod Regional Medical Center
2022 - Current
CERTIFIED SALES ASSOCIATE
Galloway and Moseley Jewelers
2017 - 2020
REGISTERED NURSE -
Central Carolina Technical College