Alec McEntyre
Clover,SC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and good communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Sales Technician
Morris Jenkins
05.2024 - Current
- Diagnosed and resolved customer equipment issues efficiently.
- Collaborated with service technicians to ensure timely repairs and installations.
- Trained new team members on equipment specifications and troubleshooting techniques.
- Built strong relationships with clients, securing repeat customers and long-term loyalty from clients.
- Reduced customer complaints for plumbing issues by providing timely and quality services.
- Trained junior plumbers in advanced plumbing techniques, improving their skills and contributing to team success.
- Repaired plumbing systems, components, and equipment.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Offered guidance and training to junior team members.
- Achieved high levels of customer satisfaction through attentive listening skills and tailored product recommendations.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
West Lincoln High School
Lincolnton, NC01-2018
Skills
- Sales strategies
- Product and service knowledge
- Customer service
- Client service
- Complex Problem-solving
- Performance improvement
- Plumbing codes
- Leak detection
- Backflow Certified
- Dependable and hardworking
Timeline
Sales Technician
Morris Jenkins
05.2024 - Current
High School Diploma -
West Lincoln High School