Alennys Rondon
147 Tuscan Sun Street, Summerville
Summary
Collaborative team player with a commitment to customer satisfaction and effective communication. Skilled in problem-solving and driving positive contributions to team success. Focused on delivering measurable results and supporting team goals. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively.
Overview
3
3
years of professional experience
Work History
Team Member
Chick-fil-A
8455 Dorchester Rd, North Charleston, SC 29420
07.2024 - 07.2025
- Collaborated with team members to ensure efficient workflow and meet daily operational goals.
- Supported maintenance of cleanliness and order in work areas to improve safety protocols.
- Implemented time-saving techniques to improve service delivery and customer satisfaction.
- Resolved customer inquiries and complaints promptly, fostering positive customer relations.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted customers in selecting merchandise best suited to needs.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Hotel housekeeper
Crowne Plaza, North Charleston
North Charleston
03.2022 - 06.2023
- Polished silver accessories and metalwork fixtures and fittings.
- Cleaned and returned rooms to occupant-ready status to the satisfaction of all clients.
- Informed supervisor when additional cleaning tasks were required during shift.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Swept and damp-mopped private stairways and hallways.
- Adhered to daily cleaning schedules and updated as needed based on demand.
Education
Diploma - undefined
R.B. Stall High School
06.2024
Skills
- Able to work under pressure
- Capable of multitasking
- Supply Management
- Team Player
- Customer service
- Problem-solving skills
- Verbal and written communication
- Cash handling
- Answering questions
- Communicating with clients
- Product knowledge
- Fluent in English and Spanish
LANGUAGES
English
Spanish
Awards
A/B Honor Roll 2022-2023, Principal’s Honor Roll 2022-2023
Timeline
Team Member
Chick-fil-A
07.2024 - 07.2025
Hotel housekeeper
Crowne Plaza, North Charleston
03.2022 - 06.2023
Diploma - undefined
R.B. Stall High School