Summary
Overview
Work History
Education
Skills
Timeline
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Alex Packett

Rockhill

Summary

Sr. Staffing Manager and Technical Recruiter with 6 years of experience in full-cycle recruiting, talent acquisition, and workforce planning for high-growth and VC-backed companies. Proven expertise in building high-performing technology teams from the ground up, successfully hiring across the full spectrum of IT roles—including Software Engineering, DevOps, Cloud, Cybersecurity, QA, and Infrastructure. Experienced in executive search, having placed senior leaders such as CHRO, IT Director, QA Manager, and VP/Director of DevOps. Strong background in technical recruiting strategy, candidate sourcing, pipeline development, interview management, and complex offer negotiations. Skilled in partnering with C-Suite executives to deliver data-driven recruiting insights, pipeline updates, and sourcing strategies while aligning hiring priorities with business objectives. Proficient with ATS/CRM tools and data-driven recruiting processes to improve time-to-hire, quality-of-hire, and overall candidate experience.

Overview

7
7
years of professional experience

Work History

Sr Staffing Manager

TalentBridge
10.2023 - Current
  • Served as the founding Technical Recruiter, building the entire IT recruiting function and processes from the ground up during a company-wide rebrand (new logo, website, marketing, and AI-driven initiatives).
  • Drove business transformation by shifting focus from 95% Finance & Accounting recruiting to ~50% IT recruiting, successfully establishing IT as a core revenue stream.
  • Designed and implemented full-cycle IT recruiting strategies, sourcing, and pipeline development to support roles across Software Engineering, Cloud, Infrastructure, and emerging technologies.
  • Interviewed, selected, and onboarded internal talent to scale the organization and ensure high-performing recruiting operations.
  • Managed and coached a team of offshore IT Recruiters, providing 1:1 coaching, reviewing calls, and monitoring KPIs to drive performance, accountability, and continuous improvement.
  • Partnered with executives to align IT hiring priorities with business needs, delivering data-driven recruiting metrics and white-glove stakeholder support.
  • Recognized with the Q1 2025 Rain Maker Award for achieving the highest input spread across the company, demonstrating top performance and business impact.

Sr Technical Recruiter

Maverick's Recruiting on Demand
01.2022 - 04.2023
  • Played a key role in a start-up deploying an RPO model, successfully fulfilling contractual recruiting obligations with Ripple and ExactPayments.
  • Built and implemented Ripple’s interview process from scratch to support the launch of a new product line, RippleNet, ensuring a scalable and effective hiring framework.
  • Acted as Team Lead at Ripple, driving the hiring of an entire back-end Java engineering team from the ground up, including 2 Sr. Staff Software Engineers (founding engineers) and a total of 70 hires across Java, DevOps, Security, and QA.
  • Partnered closely with the C-Suite at ExactPayments (CEO, CFO, CTO), leading daily stand-ups to align on hiring strategies, prioritization, sourcing methods, pipeline updates, and interview feedback.
  • Successfully hired ExactPayments’ CHRO, strengthening their executive leadership team.
  • Delivered full-cycle recruiting for both contracts, including sourcing, screening, coordinating interviews, negotiating compensation packages (base salary, cash bonus, stock options/private equity), extending offers, and closing hires.

Mortgage Loan Originator

Better Mortgage
06.2021 - 09.2022
  • Successfully obtained and maintained NMLS certification, demonstrating in-depth knowledge of mortgage regulations, lending laws, and compliance requirements.
  • Partnered closely with underwriters, processors, and loan officers to resolve application issues, streamline documentation, and ensure compliance with lending guidelines.
  • Conducted detailed analysis of applicant financial data—including credit, income, and debt-to-income ratios—to determine eligibility across a wide range of conventional, FHA, VA, and other loan products.
  • Provided tailored recommendations to clients based on financial profiles and long-term goals, ensuring the selection of the most suitable mortgage solutions.
  • Guided clients through the end-to-end loan process, from application and pre-approval to closing, ensuring accuracy, efficiency, and a seamless borrower experience.
  • Maintained up-to-date knowledge of industry regulations, underwriting standards, and market trends, enabling compliance and delivering informed, data-driven guidance to clients.
  • Delivered exceptional customer service, consistently meeting or exceeding client expectations, resulting in strong client satisfaction and referral business.

Sr Technical Recruiter

Apex Systems
12.2018 - 06.2021
  • Collaborated with a 20+ member delivery team, driving recruiting strategies and execution to meet high-volume technical hiring demands across enterprise financial services accounts.
  • Supported the Financial Services Hub, successfully recruiting for top clients including Wells Fargo, Bank of America, Capital One, TD Bank, BNY Mellon, and Huntington National Bank, delivering consistent results across multiple Fortune 500 accounts.
  • Promoted to Sr. Technical Recruiter in January 2020 after exceeding quarterly recruiting goals every quarter during first year of tenure.
  • Selected as Team Lead on multiple large-scale recruiting projects, leading daily stand-up meetings, providing updates and feedback to senior leadership, and managing allocation of requisitions and recruiter bandwidth to ensure timely delivery.
  • Built, maintained, and expanded long-term client relationships with enterprise partners, serving as a trusted advisor on recruiting strategy, market insights, and talent pipeline development.
  • Achieved an all-time high weekly margin of $17,000, generating $500K+ margin in first year, ranking among top producers in the company.
  • Recognized for consistently delivering a white-glove client and candidate experience, strengthening brand reputation and securing repeat business with key accounts.

Education

Economics

University of South Carolina
Columbia, SC
05-2015

Skills

  • Full-Cycle Technical Recruiting – sourcing, screening, interviewing, offer negotiation, and closing across Software Engineering, DevOps, Security, Cloud, QA, and IT
  • C-Suite & Executive Stakeholder Management – partnering directly with CEOs, CTOs, CFOs, and CHROs to align hiring priorities, share sourcing strategies, and deliver white-glove service
  • Team Leadership & Coaching – managing and mentoring offshore and onshore recruiters; leading stand-ups, allocating reqs, reviewing calls, and driving KPI performance
  • Process Development & Optimization – building recruiting processes from scratch, designing interview frameworks, and implementing scalable hiring strategies for startups and enterprise accounts
  • Talent Sourcing & Pipeline Development – expertise in developing proactive talent pipelines, leveraging ATS/CRM systems, and applying creative sourcing methods
  • Client Relationship Management – maintaining and growing enterprise client partnerships (Wells Fargo, Ripple, ExactPayments, etc), ensuring long-term satisfaction and repeat business

Timeline

Sr Staffing Manager

TalentBridge
10.2023 - Current

Sr Technical Recruiter

Maverick's Recruiting on Demand
01.2022 - 04.2023

Mortgage Loan Originator

Better Mortgage
06.2021 - 09.2022

Sr Technical Recruiter

Apex Systems
12.2018 - 06.2021

Economics

University of South Carolina

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