Alex Zaragoza
Sumter
Summary
Dynamic Operations Manager at El Angel INC with a proven track record in budget management and client relationship management. Successfully enhanced productivity initiatives, leading to improved operational efficiency. Skilled in strategic planning and team leadership, fostering a results-driven environment that prioritizes exceptional customer service.
Overview
8
8
years of professional experience
Work History
Operations Manager
El Angel INC
Sumter
08.2021 - Current
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Analyzed and controlled materials, supplies and equipment operational expenses.
Server
EL ANGEL INC
Sumter
07.2017 - 07.2021
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained records of transactions made during shift.
- Provided exceptional service to high volume of daily customers.
Dishwasher
Sidebar
Sumter
08.2019 - 01.2020
- Adhered to sanitary regulations to prevent contamination with food products.
Education
Associate of Science -
University of South Carolina - Sumter
SC05-2021
Skills
- Budget management
- Data analysis
- Client relationship management
- Operational efficiency
- Strategic planning
- Quality control
- Conflict resolution
- Time management
- Business administration
- Adaptability and flexibility
- Communication
- Team building/leadership
- Customer service management
Languages
Spanish
Professional
Timeline
Operations Manager
El Angel INC
08.2021 - Current
Dishwasher
Sidebar
08.2019 - 01.2020
Server
EL ANGEL INC
07.2017 - 07.2021
Associate of Science -
University of South Carolina - Sumter
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