Alexa Albert
Conway
Summary
Motivated and goal-oriented Business Management major with a minor in Social Media. Demonstrates a solid work ethic and hands-on experience in customer service and retail operations. Proven skills in content creation and digital marketing enhance brand engagement and drive customer satisfaction.
Overview
1
1
year of professional experience
Work History
Customer Service Associate / Bagger
Honey Baked Ham
Bethel Park
04.2025 - 08.2025
- Guided customers in product selections to meet their needs.
- Recommended products based on customer preferences to improve satisfaction.
- Efficiently packaged orders to ensure timely delivery.
- Monitored inventory levels to ensure product availability.
- Supported team operations to maintain efficient service.
Sales Associate
American Eagle
Bethel Park
10.2024 - 04.2025
- Assisted customers with product selection and promoted the store loyalty program.
- Welcomed guests and addressed inquiries with attentive service to enhance customer experience.
- Maintained store organization through folding, stocking, and visual presentation.
- Executed opening and closing tasks to ensure store readiness.
Education
High School Diploma - Business Management, Social Media
Coastal Carolina University
Conway, SC05-2029
High School Diploma -
South Park High School
South Park, PA05-2025
Skills
- Customer Service
- Social Media Content Creation & Marketing
- Social media tools
- Time Management
- Organization & Planning
- Productivity & Efficiency
- Strong Work Ethic
- Self-motivated
- Interpersonal Communication
- Brand development
- AI Tools (ChatGPT)
- Content strategy
Skills
Content Creation, Social Media Strategy, Brand Development, Digital Marketing, Influencer Marketing, Audience Engagement, Time Management, Organization & Planning, Task Prioritization, Productivity & Efficiency, Attention to Detail, Strong Work Ethic, Goal-Oriented and Self-Motivated, Customer Service, Instagram, TikTok, Canva, Capcut, Google Docs / Google Workspace, AI Tools (ChatGPT)
Social Media Brand Experience
- Collaborated with brands through social media partnerships including:, Alani Nu, Princess Polly, Edikted
- Experience promoting brands through digital content and audience engagement
- Knowledge of influencer marketing and social media brand promotion
Leadership Experience
- Interact Club Board Member, South Park High School, 4 years, Participated in community service projects and leadership initiatives
- Volleyball Captain, South Park High School, Led team communication and organization during practices and competitions
- Club Volleyball Captain, Sky Elite Volleyball
Timeline
Customer Service Associate / Bagger
Honey Baked Ham
04.2025 - 08.2025
Sales Associate
American Eagle
10.2024 - 04.2025
High School Diploma - Business Management, Social Media
Coastal Carolina University
High School Diploma -
South Park High School