Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Quality Coordinator
Quality Healthcare Development
North Charleston
06.2022 - Current
Facilitated quarterly meetings with participating doctors and staff to enhance patient care efficiency and accuracy
Analyzes data from our doctors and comes up with unique ways to help solve problems
Conducted data mining for gaps in care (BCS, COL, A1C, etc.) and suspect conditions for Medicare Advantage patients, entered findings into insurance carrier portals
Create information guides monthly on various topics to engage our providers and their office staff
On Site Sales
The Commencement Group
Newark
05.2019 - 05.2022
Led sales efforts and traveled to various universities to engage consumers and promote products
Managed multiple accounts with sales benchmarks of $30k to $100k
Analyze best strategic marketing and sales pitches to meet benchmarks
Utilized strong communication and critical thinking skills to ensure customer satisfaction
Effectively manages groups between sizes of two and twenty people for up to a week at a time
Completes a thorough Sales Log for every school detailing how much product was sold
Receptionist
Bordentown Chiropractic Clinic
Bordentown
08.2020 - 05.2021
Handled tasks from answering phones to making appointments up to two months in advance for over 100 patients
Coordinated communication with insurance companies for benefits and EOBs, ensuring accurate copay collection from patients and timely payments to doctors
Maintained daily transaction records for card and cash receipts, tracking and documenting each patient's ICD-10 to ensure accuracy