Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexander Barrett

Summerville

Summary

Enthusiastic professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring new hires with talent for interacting with staff at all levels of organization and public.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Crew Leader

Aqua Blue Pools
04.2023 - Current
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Pool building
  • Excavation
  • Long plumbing
  • Setting forms
  • Concrete work
  • Equipment sets
  • Pool schematics
  • Elevation/Depth charts
  • Heavy equipment operations
  • Reading/Creating blueprints

Superintendent

Mount Valley Foundation Services
11.2021 - 03.2023
  • Offered feedback and recommendations to sales and engineering departments to improve products.
  • Worked with admin to generate accurate invoices for service and components used.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Used consultative sales approach to understand and meet customer needs.
  • Maintained sales tracking reports to support operational enhancements and implement corrective actions.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Utilized advanced floor plan systems in order to produce images to match the desired work location.
  • Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.

Construction and Planning Manager

Laker Brothers Construction INC.
05.2021 - 10.2021
    • Monitored processes and procedures, making sure company met compliance regulations.
    • Worked closely with project managers to create project work scopes and schedules.
    • Collaborated with company leaders to support consistency and best practices.
    • Created new methodologies to improve planning process and maximize profit per job.
    • Operated machining equipment safely with team of operators.
    • Read and interpreted blueprints, shop drawings, schematics and orders.
    • Managed safe and efficient use of tools and equipment on construction sites.
    • Utilized constructive criticism from management to better myself and maintain company standards.

Sales Associate

Verizon Wireless
04.2019 - 05.2021
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Became highly rated on the Southbury Verizon Google page.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Consistently a leader in sales for the company.
  • Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Sales Representative

Dick's Sporting Goods
04.2017 - 12.2018
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Server and Event Specialist

Casperkill Golf Club
04.2016 - 03.2017
  • Oversaw timeliness and quality of food delivery at high-volume events.
  • Provided exceptional service to guests by immediately addressing needs and requests.
  • Managed the set up and breakdown of events.
  • Utilized keen relationships with local distributors to help provide the desired request for each event.
  • Liaised with catering department about event changes and implemented requested adjustments.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.

Education

Bachelor of Science - Court Law, Psychology, Business Management

The College of Saint Rose
Albany, NY
05.2020

Skills

  • Information Updates
  • Marketing Collateral
  • Components Assembly
  • Daily Reports
  • Customer Retention
  • Excel, Power Point, and Word
  • Community Relations
  • Wood Working
  • Brick and Mortar Marketing
  • Heavy machine operation
  • Team Management
  • Pool schematics
  • Elevation/Depth charts
  • Excavation
  • Heavy equipment operations
  • Reading/Creating blueprints

Certification

  • CPR certified
  • Defensive driving

Timeline

Crew Leader

Aqua Blue Pools
04.2023 - Current

Superintendent

Mount Valley Foundation Services
11.2021 - 03.2023

Construction and Planning Manager

Laker Brothers Construction INC.
05.2021 - 10.2021

Sales Associate

Verizon Wireless
04.2019 - 05.2021

Sales Representative

Dick's Sporting Goods
04.2017 - 12.2018

Server and Event Specialist

Casperkill Golf Club
04.2016 - 03.2017

Bachelor of Science - Court Law, Psychology, Business Management

The College of Saint Rose

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Alexander Barrett