Alexandra Douglas
Anderson
Summary
Certified Nursing Assistant and pre-nursing student with hands-on patient care experience in hospital, post-acute, and home health settings. Strong foundation in ADLs, vital signs, documentation, patient safety, and compassionate communication. Known for being calm, detail-oriented, and family-centered, with a strong interest in continuing to grow in a hospital-based patient care role.
Overview
7
7
years of professional experience
Work History
Referral & Insurance Specialist - PRN
Bon Secours Piedmont Orthopaedics
09.2025 - Current
- Coordinate therapy referrals, scheduling, and patient follow-up.
- Contact patients and follow up on external referrals to support continuity of care.
- Manage referral documentation and patient information in Epic; briefly assisted with workers' compensation coordination.
- Physical Therapy Department
Home Health Aide - Private Duty / 1:1 Patient Care
Independent Contractor
11.2023 - 06.2025
- Provided 1:1 care including ADLs, transfers, meal preparation, and light housekeeping.
- Assisted with appointments, routines, safety, comfort, and daily care needs.
- Worked concurrently with facility-based roles during part of this period.
Patient Care Technician
Spartanburg Regional Medical Center
10.2024 - 01.2025
- Assisted patients with ADLs including bathing, dressing, toileting, and mobility.
- Monitored vital signs and reported patient changes to nursing staff.
- Supported patient safety through rounding, fall prevention, and comfort measures.
Patient Care Technician
Prisma Health
10.2023 - 01.2024
- Provided bedside care including hygiene, repositioning, and comfort measures.
- Assisted nursing staff with non-sterile patient care tasks.
- Supported patient safety through fall prevention, monitoring, and documentation.
Certified Nursing Assistant
Greenville Post Acute
08.2023 - 11.2023
- Assisted residents with ADLs, mobility, and daily care needs.
- Documented care and patient status in EMR.
- Supported patient safety, comfort, and care plan goals.
Debt Specialist
TD Bank
07.2019 - 04.2022
- Managed high-volume customer calls with professionalism and empathy.
- Negotiated payment arrangements and documented account activity accurately.
Education
Certified Nursing Assistant -
Nurse Aide
08.2023 - 08/2027
Associate Degree - Nursing
Tri-County Technical College
Skills
- ADLs
- Vital Signs
- Patient Safety
- Fall Prevention
- Infection Control
- EMR/Epic
- HIPAA
- Patient Communication
- Team Collaboration
- Problem-solving
- Compassion and empathy
Timeline
Referral & Insurance Specialist - PRN
Bon Secours Piedmont Orthopaedics
09.2025 - Current
Patient Care Technician
Spartanburg Regional Medical Center
10.2024 - 01.2025
Home Health Aide - Private Duty / 1:1 Patient Care
Independent Contractor
11.2023 - 06.2025
Patient Care Technician
Prisma Health
10.2023 - 01.2024
Certified Nursing Assistant -
Nurse Aide
08.2023 - 08/2027
Certified Nursing Assistant
Greenville Post Acute
08.2023 - 11.2023
Debt Specialist
TD Bank
07.2019 - 04.2022
Associate Degree - Nursing
Tri-County Technical College