Alexandra Trejo
North Charleston
Summary
Results-driven Inside Sales Representative with proven expertise in customer relationship management and sales forecasting. Demonstrated ability to resolve inquiries and generate leads while leveraging in-depth product knowledge to enhance customer satisfaction.
Overview
1
1
Language
4
4
years of professional experience
Work History
Inside Sales Representative
Capitol Materials
Summerville
08.2024 - Current
- Cultivated strong customer relationships, enhancing loyalty through effective communication and in-depth product knowledge.
- Managed customer inquiries and resolved issues promptly, contributing to high levels of customer satisfaction.
- Conducted market research to identify new sales opportunities and emerging customer trends, informing strategic sales initiatives.
Paint Sales Associate
Lowes Home Improvment
North Charleston
09.2022 - 05.2024
- Demonstrated knowledge of paint types, faux and decorative finishes, painting tools and adhesives, solvents and caulk to offer customized recommendations for customer projects.
- Leveraged equipment and machinery to match and mix paint while visually distinguishing slight color variations.
- Resolved customer complaints quickly and efficiently while maintaining a positive attitude.
- Demonstrated proper use of painting tools and equipment to customers.
Education
High School Diploma -
Fort Dorchester High School
North Charleston, SC05-2022
Skills
- Product knowledge
- Customer relationship management
- Inquiry management
- Sales forecasting
- Market research
- Lead generation
- Problem solving
- Bilingual communication
Languages
Spanish
Native/ Bilingual
Timeline
Inside Sales Representative
Capitol Materials
08.2024 - Current
Paint Sales Associate
Lowes Home Improvment
09.2022 - 05.2024
High School Diploma -
Fort Dorchester High School