Alexandria Long
Bonneau
Summary
Dynamic manager with a proven track record at Palmetto State Seafood Co, excelling in team leadership and quality control. Enhanced customer satisfaction through effective training programs and optimized supply chain processes. Skilled in client relationship development and fresh inventory management, fostering a productive and engaged work environment.
Overview
10
10
years of professional experience
Work History
Manager
Palmetto State Seafood Co
05.2023 - Current
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed inventory levels, optimizing supply chain processes for efficiency.
- Developed staff training programs to enhance team performance and productivity.
- Implemented quality control measures, improving product standards and customer satisfaction.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
Florist
Birds Nest Florist
06.2022 - 08.2023
- Designed and arranged floral displays for various events, enhancing visual appeal and customer satisfaction.
- Provided expert advice on flower selection and care to customers, improving overall service quality.
- Managed inventory of flowers and supplies, ensuring availability and freshness for daily operations.
- Trained new staff on floral design techniques and customer service best practices, fostering team development.
- Maintained cleanliness and organization of workstations, contributing to a safe and productive environment.
- Prepared potted plants and bouquets based on customer requirements.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Developed positive relationships with clients and vendors to boost rapport and trust.
Receptionist
Watts Electrical
03.2016 - 09.2019
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated communication between departments, enhancing information flow and service delivery.
- Maintained office supplies inventory, optimizing procurement processes for cost-effectiveness.
- Assisted in implementing customer service protocols, improving client satisfaction ratings.
- Streamlined appointment booking system, reducing scheduling conflicts and increasing efficiency.
Education
High School Diploma -
Berkeley High School
Moncks Corner, SCSkills
- Client relationship development
- Appointment scheduling systems
- Workstation organization standards
- Fresh inventory management
- Customer service
- Team leadership
- Time management
- Decision-making
- Relationship building
- Vendor management
Timeline
Manager
Palmetto State Seafood Co
05.2023 - Current
Florist
Birds Nest Florist
06.2022 - 08.2023
Receptionist
Watts Electrical
03.2016 - 09.2019
High School Diploma -
Berkeley High School