Alexia Freeman
Carowinds Amusement Park
Rock Hill
1
Certification
4
years of professional experience
Reliable and adaptable professional with experience in aquatics and food service. Known for teamwork, organization, and calm problem-solving in fast-paced environments. Committed to delivering excellent guest relations while supporting safe, efficient daily operations.
Work History
Aquatics Supervisor
5 Months- Supervised aquatics team operations, enforcing safety protocols and guest service standards.
- Monitored pool conditions, responding quickly to hazards, incidents, and emergency situations.
- Trained lifeguards on rescue procedures, surveillance techniques, and daily facility expectations.
- Scheduled and assigned aquatic staff to support coverage, breaks, and efficient workflow.
- Coordinated with management on weather closures, reopening procedures, and operational updates.
- Documented incident reports and maintained accurate records for safety and accountability.
- Coached team members to improve performance, consistency, and adherence to park policies.
- Responded efficiently to emergencies in the aquatics area, following established protocols to ensure the safety of all patrons.
- Reduced accident rates by conducting thorough risk assessments and maintaining a hazard-free pool environment.
- Developed strong relationships with patrons through attentive customer service while addressing concerns or complaints promptly.
- Implemented and maintained safety standards and deployed first aid, CPR, and other emergency management services.
- Conducted performance evaluations for team members, providing constructive feedback to facilitate growth and professional development.
Lifeguard
3 Months- Responded quickly to distress signals with trained rescue and lifesaving techniques.
- Administered CPR and first aid support during medical and water-related incidents.
- Enforced pool rules and emergency procedures to prevent accidents and injuries.
- Monitored water attractions for unsafe behavior, maintaining constant guest safety awareness.
Food and Beverage Attendant
2 Years 4 Months- Delivered friendly guest service while taking food and beverage orders accurately at point-of-sale terminals.
- Prepared menu items following food safety, quality, and portioning standards in fast-paced service areas.
- Maintained clean dining and service stations by sanitizing surfaces, restocking supplies, and removing waste.
- Processed cash and card transactions accurately while balancing register activity during peak attendance periods.
Education
High School Diploma
- Capstone Scholarship Recipient
- Relevant Coursework: Health Science & CNA
- Ranked in Top 10% of class in High School
- 4.9 GPA in High School
- Honor Roll Every year & Semester in High school
- Awarded Bearcat Award
- Awarded Student of the Year
- Awarded Leader of the Year
- National Honors Society Member
- Elected to President for Student Council years 2022-2026
- HOSA Member
- Beta Club Member
- Elected Captain of Softball team
Skills
Certified lifeguard
Water safety expertise
First aid proficiency
Water safety management
Accident prevention
Pool management
Customer service
Guest relations
Problem-solving
Teamwork and collaboration
Analytical thinking
Organizational skills
Staff scheduling
Certification
Certified lifeguard
Certified in First Aid, CPR, and more
Timeline
Aquatics Supervisor
Carowinds Amusement Park
05.2026 - CurrentRead More
Lifeguard
Carowinds Amusement Park
05.2025 - 08.2025Read More
Food and Beverage Attendant
Carowinds Amusement Park
12.2022 - 04.2025Read More
University of South Carolina
High School Diploma
Read More