ALEXIS CORY
SUMMERVILLE
Summary
University at Albany graduate with experience improving sales performance and customer satisfaction through strategic advising and event coordination. Proven ability in customer service, conflict resolution, and relationship-building to enhance client experiences, and support repeat business. Strong communicator with adaptable problem-solving skills, seeking to apply analytical and research abilities in professional settings while preparing for law school.
Overview
8
8
years of professional experience
Work History
Beauty Advisor
Sephora
North Charleston
09.2025 - Current
- Delivered personalized beauty consultations across skincare, makeup, fragrance, and haircare for clients
- Educated customers on product benefits, ingredients, and application techniques to support confident purchasing decisions
- Met or exceeded sales goals through effective recommendations, upselling, and relationship-building
- Provided inclusive, high-quality customer service in a fast-paced retail environment
- Maintained store standards through accurate POS transactions, merchandising, and inventory support
Sales Associate
Silver Parrot
Albany
01.2025 - 05.2025
- Assisted customers with product selection, enhancing sales and customer satisfaction.
- Exceeded monthly sales targets by effectively promoting product features.
- Utilized strong communication skills to resolve customer issues promptly.
- Collaborated with the team to optimize store layout, improving customer flow.
- Contributed to a positive store environment, boosting team morale.
- Delivered exceptional customer service, enhancing client satisfaction, and fostering repeat business through personalized interactions.
Prestige Beauty Advisor
Macy’s
Albany
11.2024 - 01.2025
- Advised clients on beauty products, enhancing sales and customer satisfaction.
- Achieved top sales in the beauty department, boosting revenue and client loyalty.
- Utilized product knowledge to resolve customer inquiries, improving service quality.
- Collaborated with the team to organize promotional events, increasing brand visibility.
- Contributed to a positive shopping experience, fostering repeat business.
Temporary Sales Associate
Barnes & Noble Education
Albany
08.2024 - 09.2024
- Assisted customers, boosting sales, and enhancing customer satisfaction through product knowledge.
- Streamlined inventory processes by implementing efficient tracking systems, leading to improved stock accuracy and reduced discrepancies.
- Coordinated with team members to execute promotional events, driving sales, and increasing foot traffic during peak periods.
- Maintained organized merchandise displays, ensuring compliance with visual standards, and supporting an engaging consumer experience.
- Analyzed customer feedback to identify trends, informing product selection and enhancing offerings to better meet consumer needs.
Sales Associate
Victoria’s Secret
Albany
02.2024 - 06.2024
- Assisted customers, boosting sales with personalized recommendations and product knowledge.
- Managed inventory, ensuring optimal stock levels and reducing discrepancies.
- Collaborated with the team to meet sales targets, enhancing team performance and customer satisfaction.
- Coordinated with team members to exceed monthly sales targets, driving a noticeable increase in store revenue.
- Analyzed customer feedback to refine product recommendations, leading to improved customer satisfaction and sales performance.
- Maintained accurate sales records and executed daily cash reconciliations, ensuring financial integrity and compliance with corporate standards.
Server
Outback Steakhouse
Mount Pleasant
01.2023 - 01.2024
- Served guests efficiently, enhancing customer satisfaction and increasing repeat visits.
- Managed high-volume tables, boosting sales, and improving team collaboration.
- Resolved customer issues promptly, ensuring a positive dining experience.
- Utilized POS systems to streamline order processing and reduce wait times.
- Contributed to a cohesive team environment, fostering a supportive workplace.
- Delivered exceptional customer service by working closely with kitchen staff, ensuring timely and accurate order fulfillment, which enhanced guest satisfaction.
Server
Buffalo Wild Wings
Summerville
05.2022 - 12.2022
- Served customers efficiently, enhancing satisfaction and repeat visits.
- Managed high-volume shifts, improving team coordination and service speed.
- Resolved customer issues promptly, boosting positive feedback.
- Upsold menu items, increasing average check value.
- Maintained cleanliness, ensuring compliance with health standards.
- Provided exceptional customer service, fostering a welcoming atmosphere that enhanced guest satisfaction and loyalty.
Server
Blu Alehouse
West Nyack
12.2020 - 01.2022
- Delivered exceptional customer service, leading to noticeable improvements in guest satisfaction and repeat patronage.
- Maintained accurate records of orders and payments, upholding financial integrity while adhering to company policies.
- Trained new staff on service protocols, fostering a collaborative team environment, and improving service consistency.
- Engaged with customers to create a welcoming atmosphere, contributing to a positive dining experience and strong community ties.
- Partnered with kitchen staff to streamline order processes, ensuring timely deliveries that elevated the overall dining experience.
Sales Associate
Five Below
Ramsey
11.2019 - 11.2020
- Assisted customers, boosting sales, and enhancing satisfaction through attentive service.
- Managed inventory, ensuring optimal stock levels and reducing shortages.
- Collaborated with the team, achieving daily sales targets, and improving store performance.
- Resolved customer inquiries, enhancing loyalty and repeat business.
- Processed transactions efficiently, maintaining accuracy and speed at checkout.
- Delivered exceptional customer service, boosting repeat purchases, and enhancing overall shopping experiences.
Hostess
Roxanne’s Brick Oven Pizza
Mahwah
09.2018 - 09.2019
- Resolved guest inquiries and issues promptly, maintaining a welcoming atmosphere
- Provided exceptional customer service as a hostess, enhancing guest experiences, and fostering a welcoming atmosphere.
- Managed seating arrangements efficiently, optimizing table turnover and contributing to increased daily revenue.
- Maintained accurate reservation logs, ensuring smooth operations, and reducing wait times for guests.
- Cultivated a friendly environment, enhancing guest satisfaction and encouraging repeat visits through attentive service.
Summer Camp Counselor
Deerkill Day Camp
Pomona
06.2018 - 08.2018
- Led group activities, enhancing teamwork and communication skills among 20+ campers.
- Resolved conflicts and ensured a safe environment, fostering positive camper experiences.
- Developed engaging programs, boosting camper participation and satisfaction.
- Collaborated with staff to streamline daily operations, improving efficiency.
- Provided mentorship, contributing to campers' personal growth and confidence.
Education
BACHELOR’S DEGREE - SOCIOLOGY & ENGLISH
University at Albany, SUNY
Albany, NY08.2025
Skills
- Attention to detail
- Conflict resolution
- Customer service
- Verbal and written communication
- Leadership
- Microsoft Excel
- Microsoft PowerPoint
- Time management
- Organizational skills
- Client relationship management
- Team collaboration
Languages
English, Native
Spanish, Highly proficient
Timeline
Beauty Advisor
Sephora
09.2025 - Current
Sales Associate
Silver Parrot
01.2025 - 05.2025
Prestige Beauty Advisor
Macy’s
11.2024 - 01.2025
Temporary Sales Associate
Barnes & Noble Education
08.2024 - 09.2024
Sales Associate
Victoria’s Secret
02.2024 - 06.2024
Server
Outback Steakhouse
01.2023 - 01.2024
Server
Buffalo Wild Wings
05.2022 - 12.2022
Server
Blu Alehouse
12.2020 - 01.2022
Sales Associate
Five Below
11.2019 - 11.2020
Hostess
Roxanne’s Brick Oven Pizza
09.2018 - 09.2019
Summer Camp Counselor
Deerkill Day Camp
06.2018 - 08.2018
BACHELOR’S DEGREE - SOCIOLOGY & ENGLISH
University at Albany, SUNY