ALEXIS HILL
Bluffton
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to return to the airline industry.
Overview
12
12
years of professional experience
Work History
Hyperwellness Sales Representative
Restore Hyper Wellness
12.2024 - Current
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Learned and followed all organizational policies and procedures to maintain safe and professional restorative therapy environment.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
Design Consultant (Outside Sales)
SEAGLASS WINDOWSCAPES
04.2024 - 12.2024
- Delivered design improvement recommendations to customers in our territory, leading to positive customer experience ratings
- Consulted with clients on all window treatment possibilities for interior & exterior of home or business
- Prepared original and relevant options for clients suitable to individual requirements.
Server/Bartender
PS TAVERN
06.2020 - 03.2024
- High functioning attentive duties at a fast-paced volume and provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences
Licensed Insurance Sales Representative
ERICA TIMMONS STATE FARM
05.2022 - 03.2023
- Sold insurance policies to businesses and individuals on behalf of local office, including automobile, fire, life, property, and medical
Flight Attendant
SOUTHWEST AIRLINES
06.2017 - 04.2021
- Exhibited strong organizational skills when managing multiple tasks simultaneously, such as preparing drinks for passengers and ensuring safety regulations were followed
- Maintained composure in high-pressure situations while dealing with passenger complaints or medical emergencies
Flight Attendant
Mesa Airlines
02.2016 - 05.2017
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Answered passenger questions and provided solutions to issues arising during flights.
Certified Trainer
LONGHORN STEAKHOUSE
01.2013 - 05.2017
- Provided feedback on employee performance during training sessions, offering constructive criticism when necessary
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
Education
BBA - Hospitality Management
Georgia Southern University
Statesboro, GA05-2015
Skills
- Certified Trainer
- Team Lead
- Microsoft Office
- CRM Software
- Hospitality Service Expertise
- Food & Beverage Supervisor
- Customer relations
- Customer experience enhancement
- Regulatory compliance
- Territory sales
Timeline
Hyperwellness Sales Representative
Restore Hyper Wellness
12.2024 - Current
Design Consultant (Outside Sales)
SEAGLASS WINDOWSCAPES
04.2024 - 12.2024
Licensed Insurance Sales Representative
ERICA TIMMONS STATE FARM
05.2022 - 03.2023
Server/Bartender
PS TAVERN
06.2020 - 03.2024
Flight Attendant
SOUTHWEST AIRLINES
06.2017 - 04.2021
Flight Attendant
Mesa Airlines
02.2016 - 05.2017
Certified Trainer
LONGHORN STEAKHOUSE
01.2013 - 05.2017
BBA - Hospitality Management
Georgia Southern University
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