Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Ritter

Sumter

Summary

As a customer service representative, my primary objective is to provide support to all customers with patience and willingness to assist. I aim to create a positive and productive work environment by communicating with team members and management, excel in all goals and performance.

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonald's
02.2022 - 12.2024
  • Delegate tasks to team members.
  • Resolve problems that occur on shift per policy.
  • Balance registers and safe daily along with daily reports.
  • Coordinate employee responsibilities to improve customer service.
  • Supervise staff throughout shift effectively.

Assembly Line Production Worker

Honda Manufacturing
05.2021 - 11.2023
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Boxed, labeled, and transported items to support assembly operations.
  • Completed durable assemblies and subassemblies with hand and power tools.

Assistant Manager

Young's
07.2023 - 10.2023
  • Oversee managing staff during all shifts effectively.
  • Create a daily planner for staff for all shifts.
  • Create work monthly work schedule.
  • Prepare bank deposits with cash payments.
  • Balances registers and safe daily along with daily reports.
  • Communication: Effectively communicate with all management and team members.

Security Officer

Allied Universal
11.2021 - 02.2022
  • Secure the premises and personnel on patrol.
  • Monitor surveillance equipment throughout shift.
  • Perform building inspections.
  • Verify all visitors.

Pharmacy Tech Agent

Teleperformance
04.2020 - 11.2021
  • Answer over thirty calls per day for patients requesting refill prescriptions.
  • Submit prescription requests for patient and provide time prescriptions will be ready.

Cashier

McDonald's
12.2017 - 08.2020
  • Greet customers with fast and friendly customer service.
  • Assisted with taking orders.
  • Collect customers' payments.
  • Promote exclusive deals.
  • Clean waiting area during down time.
  • Consistently adhered to policy and procedures.

Education

No Degree - Phlebotomy

Central Carolina
Sumter, SC
04-2025

High School Diploma -

Crestwood High School
Sumter, SC
06.2019

Skills

  • Schedule oversight
  • Reporting and documenting
  • Employee training
  • Training and mentoring

Certification

  • Nail Technician
  • Cosmetology

Timeline

Assistant Manager

Young's
07.2023 - 10.2023

Shift Manager

McDonald's
02.2022 - 12.2024

Security Officer

Allied Universal
11.2021 - 02.2022

Assembly Line Production Worker

Honda Manufacturing
05.2021 - 11.2023

Pharmacy Tech Agent

Teleperformance
04.2020 - 11.2021

Cashier

McDonald's
12.2017 - 08.2020

No Degree - Phlebotomy

Central Carolina

High School Diploma -

Crestwood High School
Alexis Ritter