Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Wade

Clemson

Summary

Veterinary operations leader with 10+ years of experience driving revenue growth, streamlining operations, and leading high-performing teams in multi-unit, specialty, and emergency settings. Proven ability to build client relationships, manage P&L, negotiate contracts, and implement process improvements that increase efficiency and profitability. Adept at translating clinical expertise into business success.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Founder/Owner

bingo. Mobile Vet Tech Services, LLC
06.2024 - Current
  • Providing in-home Vet Tech Services to help close the gap on Veterinary Care between Clients, Pets and their Veterinarian.

Practice Manager

Skyline Veterinary Specialists & Emergency
11.2022 - 03.2024
  • Oversaw operations of a 45+ person emergency and specialty hospital, achieving a 152% YOY revenue increase.
  • Maintained COGs under 10.5% and labor costs under 45% while expanding services to 24/7 operations.
  • Negotiated vendor contracts to reduce costs and improve margins.
  • Built strong community and clinic partnerships to drive referrals and client loyalty.
  • Implemented technology upgrades and process changes that improved workflow and productivity.

Practice Manager

Banfield Pet Hospital
09.2019 - 11.2022
  • Scaled operations from 2 DVMs to 5, increasing revenue by 46% while keeping labor under 15%.
  • Boosted CVT conversion rate by 42% and maintained NPS scores above 80%.
  • Developed sales and service strategies that improved client retention and plan enrollments.
  • Invited to 2022 National Field Leadership Conference for outstanding operational performance.

Hospital Lead (Multi-Unit)

Thrive Affordable Vet Care
08.2018 - 09.2019
  • Launched first NC hospital location, managing opening, staffing, and training for multiple sites.
  • Drove client acquisition through community outreach, resulting in rapid profitability.
  • Managed P&L, inventory, and charge capture to optimize margins and DVM commissions.

Lead Emergency & Advanced Care Technician

Animal Medical Hospital
10.2016 - 08.2018
  • Provided advanced clinical care while assisting in workflow optimization for a high-volume ER hospital.

Practice Manager (Multi-Unit)

Banfield Pet Hospital
07.2011 - 09.2016
  • Increased revenue by 166% over three years while maintaining turnover under 7%.
  • Achieved highest Gross Hospital Contribution in the market with exceptional cost control.
  • Consistently met or exceeded corporate KPIs, earning invitation to National Field Leadership Conference.

Education

BS - Business Administration

The College of Saint Rose

AS - Criminal Justice

Hudson Valley Community College

AS - Veterinary Technology

Penn Foster College

Skills

  • Business Development
  • Client Relationship Management
  • P&L Oversight
  • Budget Optimization
  • Strategic Planning
  • Sales Growth
  • Market Expansion
  • Vendor Negotiation
  • Contract Negotiation
  • Regulatory Compliance
  • Risk Management
  • Staff Recruitment
  • Training
  • Retention
  • Cross-Functional Leadership
  • Communication
  • Data Analysis
  • Performance Metrics

Certification

  • Registered Veterinary Technician (RVT)
  • Licensed Veterinary Technician (LVT)
  • Fear Free Certified
  • ALS/BLS RECOVER Certified

Timeline

Founder/Owner

bingo. Mobile Vet Tech Services, LLC
06.2024 - Current

Practice Manager

Skyline Veterinary Specialists & Emergency
11.2022 - 03.2024

Practice Manager

Banfield Pet Hospital
09.2019 - 11.2022

Hospital Lead (Multi-Unit)

Thrive Affordable Vet Care
08.2018 - 09.2019

Lead Emergency & Advanced Care Technician

Animal Medical Hospital
10.2016 - 08.2018

Practice Manager (Multi-Unit)

Banfield Pet Hospital
07.2011 - 09.2016

AS - Criminal Justice

Hudson Valley Community College

AS - Veterinary Technology

Penn Foster College

BS - Business Administration

The College of Saint Rose

Similar Profiles

CREATE PROFILE
Alexis Wade