Alicia Cheek
Pendleton
Summary
Dynamic and dedicated professional with a strong background in customer service at Fuddruckers. Proven ability to resolve issues and enhance customer loyalty through effective problem-solving and active listening. Skilled in multitasking and maintaining a clean environment, ensuring a positive experience for all clients. Committed to teamwork and adaptability in fast-paced settings.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier
Fuddruckers
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Dog Daycare Attendant
Boujee Barkers
01.2025 - 03.2025
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
Education
Veterinary Science
Pendleton High School
Pendleton, SC08-2029
Completers Certificate - Veterinary Science
Anderson Institution of Technology
Anderson, SC05-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking
Languages
Spanish
Professional Working
Timeline
Dog Daycare Attendant
Boujee Barkers
01.2025 - 03.2025
Cashier
Fuddruckers
04.2024 - Current
Veterinary Science
Pendleton High School
Completers Certificate - Veterinary Science
Anderson Institution of Technology
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