Alisa Honeycutt-Kumar

• Developed and managed client relationships that spans decades as their key sales representation at major accounts
• Developed and maintained strong relationships with key national retail accounts to drive business growth. Focus within the Dollar Channel as well as Lowes Stores, Walmart and Target.
• Collaborated with design engineers, product development teams and upper management to align product offerings with client needs and market trends.
• Analyzed customer data to identify opportunities for improvement and tailored solutions accordingly.
• Prepared comprehensive presentations for clients, showcasing product benefits and competitive advantages, complete market analysis, and white space opportunities
• Participated in annual line reviews
• Conducted regular account reviews to assess performance and ensure alignment with client objectives.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly and effectively.
• Bi-Annual trips to China to meet with client partners and product engineers as well hosting customer factory visits and participate in Dollar Tree buy trips
• Weekly virtual evening meetings with overseas factories to keep progress moving on all accounts and product developments
• Attended tradeshows and worked product exhibits
• Conducted comprehensive market research to inform product development strategies.
• Collaborated with cross-functional teams for efficient product and packaging development and launch processes.

• Managed office operations, ensuring efficient workflow and resource allocation.
• Oversaw budgeting processes, optimizing financial planning and expense tracking.
• Implemented new software systems, enhancing data management and reporting capabilities.
• Coordinated logistics for corporate events, improving team collaboration and engagement.
• Coordinated year-end reporting requirements, including W-2s and 1099s, ensuring timely submission.
• Implemented automated payroll systems, improving efficiency and reducing processing time.
• Reviewed payroll data for discrepancies, conducting audits to maintain high accuracy levels.
• Provided customer service to employees regarding payroll inquiries and issues.
• Managed employee benefits enrollment and changes, ensuring accurate and timely processing.
• Coordinated communication between employees and vendors regarding benefits-related inquiries.

• Provided exceptional customer support, resolving inquiries and complaints efficiently.
• Fuel loyalty program for truck drivers hotline
• Assisted in training new staff on customer service protocols and company policies.
• Collaborated with team members to streamline communication and workflow efficiency.
• Setup all new customer accounts in the internal systems and worked with the sales team to coordinate account activation.
• Executed mailing and activation on fleet sales credit card programs for their drivers.
• Held virtual training webinars for customers on their credit card management portal
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Sent fuel pricing out multiple times per day to clients

• Answered customers' questions regarding products, prices, and availability.
• Coordinated load pick ups with our fleet partners
• Analyzed and audit orders for pricing accuracy