Alisa Parker
Lancaster
Summary
Accomplished Food Service Director with a proven track record at Clinton College, adept in staff leadership and sanitation standards. Excelled in enhancing staff productivity and food safety compliance, achieving significant improvements in dining experience quality. Skilled in inventory management and problem-solving, fostering continuous operational improvement and customer satisfaction.
Overview
1
1
Certification
Work History
Food Service Director
Clinton College
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
- Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Food Service Clerk
Charlotte Mecklenburg School System
- Worked effectively in fast-paced environments.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
Cafeteria Manager
Lancaster County School Dist
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Managed budgets, analyzing financial data to make informed decisions on purchasing and menu pricing.
- Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
- Used Software to analyze daily financial statements, balance statements and reimbursable meals.
- Monitored cash handling procedures closely, ensuring accuracy in transactions and reducing instances of theft or fraud.
- Implemented new marketing strategies for increasing daily sales volume and attracting more customers.
- Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
- Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
Deli Manager
Food Lion
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
- Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
High School Diploma -
Andrew Jackson High
Kershaw, SCSkills
- Ordering and purchasing
- Staff training and development
- Sanitation standards
- Staff leadership
- Food presentation
- Food safety compliance
- Staff supervision
- Meal planning
- Inventory management
- Allergen awareness
- Staff productivity management
- Continuous operational improvement
- Food safety control
- Problem-solving
- Customer service
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Food Service Director
Clinton College
Food Service Clerk
Charlotte Mecklenburg School System
Cafeteria Manager
Lancaster County School Dist
Deli Manager
Food Lion
High School Diploma -
Andrew Jackson High
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