Alise Thomas
Belton
Summary
For over three years, I have worked as a Front Desk Receptionist and Kids Club Attendant at 10 Star Fitness, where I developed strong customer service, communication, and organizational skills. At the front desk, I was responsible for welcoming members, managing check-ins, handling membership inquiries, updating data on spreadsheets, and maintaining a clean and professional environment. In the Kids Club, I ensured the safety and engagement of children while their parents worked out, creating a fun and supervised atmosphere. This role strengthened my ability to multitask, stay calm under pressure, and build positive relationships with both adults and children in a fast-paced fitness setting.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
10 Star Fitness
02.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Completed front-desk training to all new hires.
- Provided basic technical support for front office equipment, minimizing downtime.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Compiled and submitted daily reports on front desk activities, offering insights for process improvements.
Kids Care
10 Star Fitness
02.2022 - Current
- Monitored all activities to maintain maximum level of safety.
- Enhanced children''s learning experiences by incorporating age-appropriate activities and creative play into daily routines.
- Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
- Served as a mentor to new staff members, providing training on policies, procedures, and best practices for working with children.
- Created new and fun activities to drive enthusiasm for children.
- Maintained accurate safety and attendance records.
- Promoted positive behavior among club members through reinforcement strategies and proactive conflict resolution techniques.
- Actively participated in child's activities by reading to groups, painting, coloring and playing games.
- Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
- Involved children constructively in play activities to assist emotional, physical and intellectual development.
Education
Bachelor of Arts - Psychology/ Minor in Youth Development
Clemson University
Clemson, SC05-2026
Skills
- Customer service
- Time management
- Listening skills
- Telephone etiquette
- Data entry
- Problem-solving skills
- Team collaboration
- Verbal and written communication
- Organization skills
- Inventory control
- Spreadsheet tracking
- Client communication
Timeline
Front Desk Receptionist
10 Star Fitness
02.2022 - Current
Kids Care
10 Star Fitness
02.2022 - Current
Bachelor of Arts - Psychology/ Minor in Youth Development
Clemson University
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