ALISON ALLEN
Aiken
Summary
Assistant Pharmacy Manager licensed in South Carolina with 19 years experience in the community setting. Team oriented, strategic and achievement driven through excellent communication and organizational skills. Dedicated to providing the most up to date, high quality patient care while ensuring accuracy and safety. Able to develop meaningful, trustworthy relationships with patients. Able to leverage long standing collegial relationships within the regional community to improve patient care.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Pharmacy Manager
PUBLIX
Aiken, SC
08.2021 - Current
- Guided technicians in daily operations, driving compliance with regulatory standards and company policies.
- Implemented patient-centered care programs, facilitating flu clinics to elevate overall patient care quality.
- Partnered with pharmacy manager to identify and recruit skilled technicians.
- Coordinated training sessions for new pharmacists in collaboration with district leader.
- Championed a customer service environment that enhances loyalty and strengthens relationships.
- #1 in District, flu shots
- Increased sales by 400% over 4 years
- Top Outcomes MTM yearly score
Pharmacy Manager
CVS HEALTH
Aiken, SC
12.2015 - 08.2021
- Responsible for providing guidance and support for staff pharmacists and technicians on daily operations.
- Utilized patient-centered care programs such as immunizations, adherence and alternative cost saving treatments to improve patient health through partnership with Health HUB.
- Accountable for all regulatory requirements, quality assurance, inventory management, financial profitability and loss prevention.
- Partnership with Aiken Technical College to precept technician students.
- District Immunization Expert Captain
- District Pharmacy Service Expert Captain
- District Engagement Captain
- District Patient Care Captain
- Region Co-Captain, Patient Care
- Completion of Foundations of Leading
- Training Captain for District
- District Top Flu Immunizations, 2016
Pharmacy Manager
TARGET PHARMACY
Aiken, SC
04.2009 - 12.2015
- Responsible for providing guidance and support for staff pharmacists and technicians on daily operations.
- Ensure compliance of department with all federal and state laws and regulations.
- Profitability and inventory management improved through appropriate profit and loss statement utilization and evaluation of overall financial performance responsibility.
- Guided team through several new operating systems while maintaining morale with team and providing excellent customer service.
- #1 in District, Non-flu Immunizations 2015
- Only store in District to finish green receipt to sales, 105% 2014
- Top Script Volume in District 2011
- District Flu Immunization Contest Winner 2010, 2011
- Highest Gross Margin in Sales for District 2010
Pharmacy Manager
CVS PHARMACY
North Augusta, SC
12.2008 - 04.2009
- Responsible for providing guidance and support for staff pharmacists and technicians to provide exceptional customer service.
- Ensure pharmacy staff is compliant with all federal and state laws and regulations.
- Established a relationship with front store management to help drive excellent customer service and drive business outcomes.
- Established excellent daily operational routines and organization
Staff Pharmacist
CVS PHARMACY
Beech Island, SC
07.2007 - 12.2008
- Responsible for providing guidance and support for staff pharmacists and technicians.
- Delivered and led others to provide exceptional customer service.
- Ensure pharmacy staff is compliant with all federal and state laws and regulations while protecting confidential health information of patients.
- Supported pharmacy manager in daily operations while seeking feedback and learning to grow in personal management.
- Excellent Store Award 2007 – 2008
Education
Doctor of Pharmacy -
Medical University of South Carolina, College of Pharmacy
Charleston, SC05-2007
Bachelor of Science - Biology
Converse College
Spartanburg, SC05-2003
Skills
- Prescription Management
- Pharmacy Inventory Control
- Regulatory Compliance
- Medication Therapy Management
- Immunization administration
- Patient Communication
- Team Leadership
Certification
- Basic Life Support 2003 – Present
- Certificate of Achievement, Pharmacy Based Immunization Delivery 2010
Timeline
Assistant Pharmacy Manager
PUBLIX
08.2021 - Current
Pharmacy Manager
CVS HEALTH
12.2015 - 08.2021
Pharmacy Manager
TARGET PHARMACY
04.2009 - 12.2015
Pharmacy Manager
CVS PHARMACY
12.2008 - 04.2009
Staff Pharmacist
CVS PHARMACY
07.2007 - 12.2008
Bachelor of Science - Biology
Converse College
Doctor of Pharmacy -
Medical University of South Carolina, College of Pharmacy
COMMUNITY ACTIVITIES
- Burns Dance Studio Performing Company Booster Club Inc., Treasurer, 2023-2024
- Chukker Creek Elementary PTO, Chair for Registration, 2018-2020
- South Carolina Pharmacy Association, 2004-2012
- Aiken Junior Woman’s Club, Co-Chair of Education Committee, 2011-2012
- Aiken Junior Woman’s Club, 2010-2012
- Free Medical Clinic, Volunteer Pharmacist, 2009-2012