Summary
Overview
Work History
Education
Skills
Affiliations
Strengths And Qualifications
Timeline
Generic

Alison DeMoustes

Charleston

Summary

Dynamic professional with a proven track record at Stony Brook Medical Center, excelling in patient care and communication. Adept at conflict management and time management, I effectively ensured compliance and enhanced team productivity. Committed to delivering exceptional service while fostering a collaborative environment, I consistently achieved operational excellence. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

TSA

HOTWORX
Mount pleasant
10.2024 - 03.2025
  • Sign up members, explain services we provide to new members and existing members
  • Daily cleaning, updating policies and procedures
  • Ordering supplies
  • Helped solve members problems with account and memberships
  • B2B, working with other businesses to get our business out in public
  • Completed routine maintenance and repair.
  • Identified needs of customers promptly and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

TSA

HOTWORX
Midtown, Wilmington
09.2023 - 02.2024
  • Sign up members, explain services we provide to new members and existing members
  • Daily cleaning, updating policies and procedures
  • Ordering supplies
  • Helped solve members problems with account and memberships
  • Completed routine maintenance and repair.
  • Identified needs of customers promptly and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Teacher

Kiddie Academy
Greenlawn
08.2021 - 09.2022
  • Teach children of all ages the alphabet, days of the week, months, numbers. Etc.
  • Daily healthcare
  • Physical education
  • Taught the importance of selflove and how you treat people
  • Lifting 45 pounds or more
  • Lesson Plans
  • Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.
  • Encouraged critical thinking skills and problem solving strategies among students.

Patient Access Representative

Stony Brook Medical Center
Stony Brook
01.2011 - 08.2019
  • Determined eligibility and patient cost share using electronic systems and other means.
  • Relayed information between patients and other staff members and provided updates as needed.
  • Greeted patients and their caregivers and recorded pertinent information into computer databases.
  • Recorded insurance information and obtained pre-approval for treatment if needed.
  • Provided financial guidance and excellence in Financial Care to patients and their representatives.
  • Monitored team productivity and provided constructive feedback to staff with management guidance.
  • Ensured compliance regulations were met including securing patient consents and regulatory signatures.
  • Completed and filed Death Certificates with the Town of Brookhaven and the Department of Health.
  • Collected co-pays and other payments from patients at time of service.
  • Scanned documents into electronic medical records system.
  • Provided assistance to internal departments when needed.
  • Managed incoming faxes related to patient registration processes.
  • Answered phones promptly in a professional manner.

Insurance Broker Assistant

Robert P. Brady Agency
Huntington
01.2006 - 01.2010
  • Assisted a Licensed Insurance Broker in the sale of personal and commercial insurance policies.
  • Processed and reviewed insurance documentation to ensure all forms were accurately completed.
  • Performed administrative tasks, such as maintaining records and handling insurance policy renewals.
  • Explained and promoted the features of various insurance policies resulting in increased sales.
  • Interviewed prospective clients to obtain data about their financial resources and insurance needs.

Education

Bachelor of Science - Psychology & Social Science

Dowling College
Oakdale, NY

Associate Degree - Criminal Justice

Suffolk County Community College
Selden, NY

Skills

  • Communication
  • Professional Integrity
  • Staff Training & Development
  • Conflict Management
  • Planning & Organizing
  • Attention to Detail
  • Team Building
  • Patient Care
  • Leadership Skills
  • Customer service
  • Decision-Making Skills
  • Dedicated Team Player
  • Time management
  • Data entry

Affiliations

  • Make-A-Wish
  • VIBES
  • Soldiers on the Sound
  • Going Beyond the Pink
  • St. James Volunteer Fire Dept.
  • Suffolk County Cancer Association
  • Suffolk County Fire Fighter Burn Center
  • Grace Care Food Pantry

Strengths And Qualifications

  • Communication Skills
  • Professional Integrity
  • Staff Training & Development
  • Conflict Management
  • Planning & Organizing
  • Attention to Detail
  • Team Building
  • Patient Care
  • Leadership Skills
  • Customer Service
  • Decision-Making Skills
  • Dedicated Team Player

Timeline

TSA

HOTWORX
10.2024 - 03.2025

TSA

HOTWORX
09.2023 - 02.2024

Teacher

Kiddie Academy
08.2021 - 09.2022

Patient Access Representative

Stony Brook Medical Center
01.2011 - 08.2019

Insurance Broker Assistant

Robert P. Brady Agency
01.2006 - 01.2010

Bachelor of Science - Psychology & Social Science

Dowling College

Associate Degree - Criminal Justice

Suffolk County Community College

Similar Profiles

CREATE PROFILE
Alison DeMoustes