Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alissa Chase

Lugoff

Summary

Dynamic server with extensive experience at J's Corner Bar & Grill, excelling in customer service and food safety compliance. Proven track record in boosting sales through effective promotion strategies and ensuring guest satisfaction. Skilled in order processing and cash handling, consistently delivering exceptional dining experiences while adhering to sanitation standards.

Overview

3
3
years of professional experience

Work History

Server

J's Corner Bar & Grill
Columbia
09.2024 - Current
  • Greeted customers, answered inquiries, and recommended specials to boost profits.
  • Upholding high sanitation standards in compliance with health department regulations.
  • Explained menu options, offered suggestions, and took food and beverage orders.
  • Delivered food orders promptly and courteously to enhance guest experience.
  • Promoted desserts, appetizers, and specialty drinks to maximize sales opportunities.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Checked on customer satisfaction, addressing issues and providing solutions as needed.
  • Cleaned tables and chairs to prepare dining area for incoming guests.

Server

First Watch
Columbia
01.2024 - 03.2025
  • Greeted customers, answered inquiries, and recommended specials to boost sales.
  • Maintained high sanitation standards in compliance with health regulations.
  • Executed cleaning tasks, including sweeping, mopping, vacuuming, and organizing server stations.
  • Collected dirty dishes and glasses to prepare tables for incoming diners.
  • Explained menu options, suggested items, and processed food and beverage orders.
  • Delivered food orders promptly and courteously to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely order preparation and delivery.
  • Checked customer satisfaction with meals, addressing issues and refilling beverages as needed.

Hostess/Expo Runner

Steeplechase Sports Bar and Grille
Camden
08.2023 - 12.2023
  • Escorted guests to seating area, provided menus, and highlighted daily specials.
  • Received and recorded dining reservations for patrons.
  • Addressed customer needs promptly to deliver excellent service.
  • Resolved customer complaints efficiently and professionally.
  • Managed guest expectations regarding hours, wait times, and specials.
  • Greeted guests and gathered information for seating arrangements or waitlisting.
  • Maintained cleanliness and organization of dining area.

Waitress/Kitchen Staff Member

The Loopy Lemon Cafe
Camden
08.2022 - 08.2023
  • Informed customers of daily specials and signature menu items to enhance dining experience.
  • Organized take-out orders based on customer requests for optimal efficiency.
  • Ensured food safety and cleanliness to prevent foodborne illness and maintain sanitation standards.
  • Served alcoholic beverages in compliance with state regulations to promote responsible consumption.
  • Greeted customers, provided menus, and answered inquiries about menu items and pricing.
  • Garnished dishes and beverages to enhance visual appeal of menu offerings.
  • Processed cash transactions accurately using cash register system to ensure smooth operations.
  • Refilled condiment and napkin containers during slow periods to maintain service readiness.

Education

GED -

Lugoff-Elgin High School
Lugoff, SC
05-2023

Some College (No Degree) - Nursing

Midlands Technical College
West Columbia, SC

Skills

  • Customer service and support
  • Food safety compliance
  • Sales promotion strategies
  • Order processing efficiency
  • Sanitation standards adherence
  • Cash handling expertise

Timeline

Server

J's Corner Bar & Grill
09.2024 - Current

Server

First Watch
01.2024 - 03.2025

Hostess/Expo Runner

Steeplechase Sports Bar and Grille
08.2023 - 12.2023

Waitress/Kitchen Staff Member

The Loopy Lemon Cafe
08.2022 - 08.2023

GED -

Lugoff-Elgin High School

Some College (No Degree) - Nursing

Midlands Technical College

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Alissa Chase