Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefits
3
Languages
22
years of professional experience
Results-driven Logistics Technician with 19 years of diverse experience in marketing, customer service, and facility management. Proven ability to engage effectively with individuals at all organizational levels. Expertise in customer relations, business operations, and team collaboration. Open to relocation.
Work History
Warehouse Manager
3 Years 3 Months
Albacora | 01.2022 - 04.2025
Manage employees in safe and efficient finished product warehousing, outside storage, special packaging, and all inbound and outbound shipments
Understood company's policies and vision, aligning warehouse operations with strategic goals
Ensure adherence to all company policies and procedures, good manufacturing practices, and safety standards
Manages flow of finished products away from production operations
Ensure all inventories on hand are handled properly throughout the reconciliation process and month-end closing
Oversee the maintenance and operation of warehouse management systems and automated storage and retrieval systems.
Produced regular reports and statistics to track warehouse performance and support decision-making
Implementing operational policies and procedures.
Implemented operational policies and procedures to enhance workflow and compliance
Ensuring effective and safe use of warehouse equipment.
Ensuring the safety of staff.
Motivating and disciplining staff.
Motivated and disciplined staff to enhance performance and maintain productivity standards.
Assisted with deliveries to ensure timely and accurate distribution of products.
Radio Presenter
2 Years 1 Month
K-Radio Seychelles | 07.2017 - 08.2019
Delivered exceptional programming to audience members by always researching events, guests, and programs thoroughly.
Built broadcast storylines to interest listeners and grow station audience.
Crafted engaging broadcast storylines to captivate listeners and expand station audience.
Offered on-air game predictions by researching past trends and statistics.
Spearheaded promotional appearances on behalf of the station and increased sales for advertisers.
Found, researched, fact-checked, and wrote scripts for relevant topics in sports news.
Managed all news announcements and scripted quick headlines for breaking news events.
Spearheaded promotional appearances on behalf of the station and increase sales for advertisers.
Researched facts and stats to provide stories with a surplus of detail to inform readers.
Produced and edited ads and commercials for local businesses, ensuring timely airing on strict schedules.
Logistics Officer
4 Months
SPAR Supermarket Seychelles | 10.2016 - 02.2017
Demonstrated proficiency in warehouse and inventory computer systems by navigating software interfaces and managing data inputs.
Supervised logistics functions and operations.
Create shipping/delivery routes and schedules
Negotiated and arranged the transport of goods with shipping or freight companies.
Managed the handling of food, non-food, and hazardous materials in compliance with safety regulations and protocols.
Provided procurement of goods, provision of transportation services, tracking of movement, and change to support safe and secure operations.
Clear Cargo from Port & Airport suing ASYCUDA WORLD system.
Tracking shipment progress of cargo for the supermarket
Tracked asset disposal and assessed inventory upgrades to align with IOM's operational needs.
Tracked assets disposal and determined IOM's best interest to upgrade inventory list.
Analyzed procurement requests to evaluate service providers based on performance, quality, and pricing for informed decision-making.
Provided support to the commander and executive staff members.
Negotiated and arranged transport of goods with shipping or freight companies to ensure timely delivery.
Responsible for order placement timing, supply/demand alignment, material replenishment, and supplier performance.
Assist in the selection of appropriate suppliers and contractors, to promote good procurement practice with due regard to sustainability, ethical purchasing standards, and costing.
Assisted in the selection of appropriate suppliers and contractors, to promote good procurement practice with due regard to sustainability, ethical purchasing standards, and costing.
Reconcile or resolve order discrepancies with supplies.
Maintained contracts with vendors.
Reviewed inventory and updated records.
Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
Performed administrative tasks and generated reports to facilitate effective communication and documentation.
Sales Manager
1 Year 2 Months
Stonemill Bakery | 02.2015 - 04.2016
Increased sales volume by expanding product line to new retailers, including warehouse clubs and natural food chains.
Maintained sales volume, product mix, and selling price by analyzing supply and demand, market trends, economic indicators, and competitor activities.
Improved sales processes to streamline customer acquisition and onboarding strategies.
Collaborated with team members to achieve project goals and enhance overall performance.
Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
Maintains sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
Streamlined customer acquisition and onboarding processes to enhance sales efficiency.
Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
Inventory, Procurement & Logistics Manager
1 Year 9 Months
Mahe Design & Build | 06.2013 - 03.2015
Directed logistics operations, including shipping and receiving of a wide range of products daily.
Coordinated and negotiated contracts to facilitate freight movements.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Investigated shipping errors and packaging mistakes to implement corrective actions.
Oversaw warehouse staff and maintained efficiency in a fast-paced environment.
Implemented standard manufacturing system procedures and process practices.
Identified, selected, and maintained logistic suppliers and achieved optimum costs and service qualities.
Prepared and submitted accurate documentation to governmental agencies for all import activities, ensuring compliance and timely processing.
Oversaw timely and accurate Seychelles Customs filings and related documents to facilitate communications flow.
Liaised with key company employees to determine their product and service needs.
Cultivated relationships with suppliers to negotiate favorable pricing and terms for the company.
Researched new products and services to meet the company's goals.
Developed and implemented strategies for procuring, storing, and distributing goods or services and maintaining stock levels.
Oversees a team of purchasing agents (in large companies).
Conducted research to address shipping errors and packaging mistakes.
Logistics Officer
1 Year 5 Months
Mahe Design & Build | 11.2011 - 04.2013
Co-ordinate all ongoing local and overseas order
Identified and mobilized resources to implement and report on clearing and forwarding operations.
Co-ordinate logistics operations with other organizations in the area; Compile accounting expenses such as fuel, purchases of aggregates, and other items purchased on the credit facility.
Coordinated logistics operations with local organizations and compiled expense reports for fuel, aggregate purchases, and credit facility items.
Co-ordinate all on-going local and overseas order
Supervised logistics functions and operations.
Collaborated with shipping handlers to facilitate smooth materials returns to correct vendors.
Oversaw daily logistics functions and operations to ensure efficiency.
Organized mission details and informed the unit about necessary changes.
Assisstant Receiving Manager
1 Year
Cassis Seychelles | 06.2010 - 06.2011
Assisting & taking responsibilities of the Receiving Office in the absence of The Manager
Involved in day-to-day transaction in the storekeeping area
Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
Managed staff reception processes at the receiving office.
Maintained communication with local suppliers to confirm product availability and conduct price checks.
Keeping up to date communication with local suppliers on availability & price check of their produce.
Ensure that data entries are up to date with storage.
Involved in day to day transaction in the storekeeping area
Entry of every item entering the stores
Managed to receive staff
Boosted team performance with enhanced employee evaluation processes.
Collected and documented merchandise returns from customers.
Shop Manager
4 Years
Continental Stores | 05.2006 - 05.2010
Led startup and grand opening of the new store, exceeding sales and profit goals in the first year.
Established and optimized schedules to align coverage and service with forecasted demands.
Managed inventory control, cash control, and store opening and closing procedures.
Submitted reports to senior management to inform business decision-making and planning.
Assessed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Submitted reports to senior management to aid in business decision-making and planning.
Assessed sales reports to improve sales performance, support inventory management, and leverage emerging trends.
Created Bills of Material from drawings to supply shop with required materials.
Front Office Receptionist
2 Years 4 Months
Plantation Club Resort & Casino | 02.2003 - 06.2005
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Resolved customer issues promptly, contributing to higher customer service success rates.
Interacted with customers professionally by phone, email, or in-person to provide information and directed to desired staff members.
Increased customer service success rates by quickly resolving issues.
Built relationships with patrons through quick response and dynamic service skills, enhancing customer retention.
Informed guests of hotel security features and offered details regarding fire and emergency procedures.
Promoted local entertainment and sporting events and offered details to assist patrons.
Delivered exceptional service by coordinating outside venue reservations and organizing tours for guests.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Education
Diploma - City & Guilds in Reception Operations & Services
Seychelles Hospitality & Tourism Training College | Mahe, Seychelles | 03-2003
High school or equivalent - O Levels in English Language, French, Geography, Mathematics