Allena Gravizi
Summerville
Summary
Professional with strong background in maintaining safety and security in correctional facilities. Proven ability to manage challenging situations with calm and assertive approach. Skilled in conflict resolution, surveillance, and enforcing regulations. Known for reliability, adaptability, and effective teamwork in high-pressure environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Corrections Officer
Berkeley County Sheriff's Office
06.2024 - Current
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
FOH Support
Halls Chophouse
02.2023 - 06.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Receptionist / Secretary
Classic Lexus
01.2020 - 01.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
High School -
Mentor High School
Mentor, OH06.2021
High School - Criminal Justice
Euclid High School
Euclid, OH05.2021
Skills
- Effective Verbal Communication
- Security procedures
- Emergency response
- Inmate supervision
- Integrity and honesty
- Leadership qualities
- Relationship building and management
- File and record maintenance
- Discretion and confidentiality
- First aid and CPR certified
- Firearms proficiency
Summary Of Qualifications
BLS Certification, OSHA 10 hour general industry certified, OSHA interview skills certified, SkillsUSA 2021 state gold medalist Ohio representative for customer service, Top 5 national level for customer service. PFC.
Certification
Basic Detention Class #468
Private First Class
Timeline
Corrections Officer
Berkeley County Sheriff's Office
06.2024 - Current
FOH Support
Halls Chophouse
02.2023 - 06.2023
Receptionist / Secretary
Classic Lexus
01.2020 - 01.2021
High School - Criminal Justice
Euclid High School
High School -
Mentor High School
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